SMS not working on MR600 V2 with Jio SIM
Hi,
The whole SMS functionality is not working with Jio SIM.
It gives error Code 56 as the log is attached below.
It says:
"USER: Send sms result code, errorCode = 56."
Firmware Version: 1.2.0 0.9.1 v0001.0 Build 201203 Rel.59032n
Hardware Version: Archer MR600 v2 00000001
Please fix this asap!
Every time I want to receive or send an SMS, I have to put SIM in my
Thank you.
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@Kevin_Z I saw a new firmware update saying "Fixes SMS issue", but after updating SMS still doesn't work.
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Hi, the Jio SIM is another issue as we can confirm now, the support engineers are working actively with the local team as well as the Jio support, we will update here once the issue is confirmed and fixed.
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I confirm that my router is a MR600 V2 latest firmware: 1.3.0 0.9.1 v0001.0 Build 210208 Rel.61056n
I did several tesst with my 4G provider:
- I tested a second sim card from same provider that my wife was using with a USB 4G Key --> error was different: 54 instead of 56
- I explained to my provider the situation, and he explained to me that my 4G sim card was actived for a mobile and not for a 4G modem ... surprise do not know that it was possible that a sim works only in a mobile and not a modem
- They reactivated my sim card --> instead of errocode 56, errorcode was 54 as with my wife sim card
- I did some different tests with different numbers for SMS servers and target mobile numbers when I discover suddenly that I was able to send SMS because I changed the SMS server number format with international prefix : for France "+33" instead of using local prefix "0"
My conclusion on my experimentation with this provider: use 4G sim card for 4G modem and use international format (+XX) for sms server and target mobile numbers
Hope it will help someone
Regards
Stephane
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@Kevin_Z Is there any solution for this , or still its been worked upon , i am also facing the similar issue with JIO
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@TP-Link @Kevin_Z Is there any resolution for this issue is available now with
Firmware Version:
1.3.0 0.9.1 v0001.0 Build 210208 Rel.61056n
Hardware Version:
Archer MR600 v2 00000001
and the firmware is up to date.
Attached are the logs for your quick reference.
Thanks,
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@ManojMks @ShailendraSingh Their team said this:
"The MR600 doesn't support voice service, so VoLTE is not supported. Currently, we have only TL-MR6500v that supports VoLTE function."
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Hi, it is suggested to refer to this link for more suggestions:
[Solution] Can’t send and receive SMS on TP-Link 4G Routers with Jio SIM card
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