Deco M4 LED turns solid red in AP mode and no internet in connected client devices
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
My router model is Deco M4 for Bangladesh region.
Info about the router is:
Model M4R US (2.0). Firmware Version: 1.4.1 Build 20200714 Rel. 47859.
This model/firmware has some problem. Especially in Access point mode, as explained below:
In my case, the Deco M4 is connected as Access Point with the Asus router (Asus RT-AC68U). Now when the Asus is re-started for some reason, the Deco white LED turns solid red and never recovers to normal white light mode. Deco Access Point can not get internet and all connected client devices are without internet. The only solution is to restart the Deco. When restarted, after 1 minute or so, Deco goes to normal (white light) and all client devices get internet.
Please note, I need to use Deco as AP mode currently because I have connected an online storage device with the USB port of the Asus router. I do need file sharing with that USB drive (until I get a NAS device).
Can one let me know how can I solve the above RED LIGHT problem of the Deco device?
Thanks.
Prof. A.H.M. Asadul Huq,
Dhaka, Bangladesh.
Thank you very much and I would like to forward your case to the senior engineers for further assistance;
Please have a check of your email box later.
By the way,except the IP address of Deco units, how about the IP address and gateway on your smartphone or computer when they are connected to the red disconnected Deco ;
TP-Link wrote
Thank you very much and I would like to forward your case to the senior engineers for further assistance;
Please have a check of your email box later.
By the way,except the IP address of Deco units, how about the IP address and gateway on your smartphone or computer when they are connected to the red disconnected Deco ;
Sorry, I attached incorrect screenshots. Now I am attaching correct screenshots from my Galaxy S8 Wifi settings. Please note one screenshot (1st) is taken for Solid Red case, hence no internet on clent device. The other is for white LED case. Also note that the Deco is in Access Point mode. So, there is no subnet mask or gateway ip (router ip) is shown here. It is suspicions to note that the ip addresses are different in 2 cases.
