What if my Router Speed is capped at 100 Mbps?

What if my Router Speed is capped at 100 Mbps?

124 Reply
Re:What if my Router Speed is capped at 100 Mbps?
2024-11-11 10:20:04

  @Kevin_Z 

Thanks for the quick response.

 

Yes, if i connect to a computer it automatically negotiates as 1000mbps. My ISP( Meo Portugal) modem is a FiberGateway GR141DG.

 

Thanks a lot

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Re:What if my Router Speed is capped at 100 Mbps?
2024-11-11 12:16:21

 

DiogoAbreu wrote

  @Kevin_Z 

Thanks for the quick response.

 

Yes, if i connect to a computer it automatically negotiates as 1000mbps. My ISP( Meo Portugal) modem is a FiberGateway GR141DG.

 

Thanks a lot

 

@DiogoAbreu 

 

Thank you very much for your quick reply.

 

Is this AX72 Pro brand new, or was it working fine with the Fiber Gateway GR141DG before?

 

If you connect the AX72 Pro's WAN port to the gigabit LAN port, will they negotiate at 1000Mbps correctly?

 

If it still negotiates at 100Mbps only, I would suggest contacting the local technical support to confirm if the WAN port is faulty and if they can help with a replacement.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:What if my Router Speed is capped at 100 Mbps?
2024-11-11 12:36:40

  @Kevin_Z 

 

 

Hi Kevin,

I recently received a new AX72 Pro router on Saturday and began setting it up. Unfortunately, I've been unable to achieve speeds above 100 Mbps.

The issue does not appear to be related to the ISP router port, as I have tested various configurations and ports. Here are the troubleshooting methods I’ve tried:

  1. Direct connection with a Cat 5e Ethernet cable – did not work.
  2. Direct connection with a Cat 8 Ethernet cable – did not work.
  3. Configuring the router as an Access Point – did not work.
  4. Setting port negotiation to 1000 Mbps – connection lost (tested with both 1 Gbps and 2.5 Gbps ports).
  5. Resetting and reconfiguring the router – did not work.

Interestingly, when I use the same configurations with an older Wi-Fi 6 Access Point (Huawei OptiXstar K562e), I immediately achieve 1000 Mbps, as indicated on the ISP router screen. However, the TP-Link router does not seem to negotiate speeds above 100 Mbps.

Please let me know if you have any additional suggestions to resolve this issue.

Best regards,

Diogo

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#130
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Re:What if my Router Speed is capped at 100 Mbps?
2024-11-12 02:17:04

@DiogoAbreu 

 

I apologize that I may run out of ideas why this happens but I would like to escalate the case to our support engineers for further investigation.

 

Please check your registered email and follow it up. Thank you.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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