Deco M5's just Tanked on Me - Any Ideas?

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Deco M5's just Tanked on Me - Any Ideas?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M5's just Tanked on Me - Any Ideas?
Deco M5's just Tanked on Me - Any Ideas?
2021-12-30 14:52:00
Model: Deco M5  
Hardware Version: V3
Firmware Version: unknown

I love my Deco M5 mesh. It's been working flawlessly with 4 nodes for over a year. I woke up this morning to the WiFi network being down and I'm at a loss on how to fix it. This is what I've done.


1. Verified that my internet was working via hardwire from my modem to my machine. The internet is coming in strong from the ISP.  (Note I've also tried the below with different ethernet cables to rule that out... as well as power cycled the modem)

2. Hard reset every node

3. Launched the Deco App and deleted my current network (in order to start from scratch)
4. Started up one node (all 3 others are disconnected)
5. Followed the network set up on the app

 

I've tried this sequence about 3 times now using different nodes as the "main" in an attempt to verify that it wasn't just a bad node. None of them have worked. I get though the set up and end with a red light on the node and it not connected. 

I can't figure out for the life of me what to do next! 

Cheers,

ComplexCarb

 

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4 Reply
Re:Deco M5's just Tanked on Me - Any Ideas?
2021-12-30 15:13:01

@ComplexCarb 

This article fixed it....

https://community.tp-link.com/en/home/forum/topic/267192



Specifically Situation1 on this page:

https://www.tp-link.com/us/support/faq/2925/

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#2
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Re:Deco M5's just Tanked on Me - Any Ideas?
2021-12-30 15:14:48
I only need to do this process of custom MAC inputs on the main node right?
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Re:Deco M5's just Tanked on Me - Any Ideas?
2021-12-31 03:13:19

@ComplexCarb 

ComplexCarb wrote

I only need to do this process of custom MAC inputs on the main node right?

Yes, and may I know who is your internet service by the way?

Thank you.

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#4
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Re:Deco M5's just Tanked on Me - Any Ideas?
2021-12-31 03:53:41

@TP-Link Xfinity

A few weeks ago we moved from ATT

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