Vr2800 3G /4g
So trying to use 3/4g dongle,
unable to get it to work . When plugged in it finds it and then after a few mins the router freezes. And you can't do anything with it :(
unplug it and it all starts working.
tryed it as a back up and using just 3/4g and does the same
thought it might be dongle so brought a new one and check listing for right one and it does the same :/
and idea ?
when it's plugged in before it freezes it shows it's connected to new work ( mobile )
but will not give me any internet through router
:/
help please
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Hi, @PasKy I don’t think what you said was related to the current issue.
@sdsds I see the title is VR2800, while the selected model is VR2800V, so may I know which one is your model number?
Can I have the model number of your 3/4G dongle?
When you said “the router freezes and you can't do anything with it”, do you mean no internet service and can I have more details about it?
Are you still able to log into the web UI of VR2800?
After unplugging the dongle and everything back to normal, are you able to export the system log from the modem and send it to me?
By the way, May I know who Is your internet service provider?
Thank you very much.
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Hi, we have created a support ticket for your case and you could reply to the email with the whole system log file(not pictures).
Thank you very much.
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