Deco M9 Plus 1.6.4

Deco M9 Plus 1.6.4

422 Reply
Re:Deco M9 Plus 1.6.1
2023-09-07 08:55:12

  @xQuantum 

Hi, nice to see you again.

Did you test the speed via the embedded "Test Internet speed" on the Deco APP?

Have you run a speed-test directly on the clients themselves?

I did not see you mentioned this issue before and did it just start recently?

Thank you very much and best regards.

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#389
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Re:Deco M9 Plus 1.6.1
2023-09-07 12:40:43

  @David-TP 

 

 

Test within Deco app gives me the full speed. (300Mbps)

Test with phones/other devices gives me full speed too. (300Mbps)

 

 

But the QoS settings is set to 100Mbps, that's why I said it's not working.

 

Before I think I mentioned QoS isn't working on any modes expect Gaming mode that apply the QoS speed correctly, now nothing works, all modes gives the same results.

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#390
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Re:Deco M9 Plus 1.6.1
2023-09-08 12:38:31

  @xQuantum 

Hi, Thank you very much for the confirmation.

Since QOS is also part of HomeCare on Deco M9 Plus, I think the issue might be related to this post:

HomeCare Parental Control Suddenly Stopped Working

Please wait for a while and the solution will be ready very soon.

Thanks again and best regards.

 

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#391
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Re:Deco M9 Plus 1.6.1
2023-09-08 12:45:05

  @David-TP 

 

Thanks for clarifying, please let us know as soon as this problem is solved, I can't play online games without QoS.

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#392
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Re:Deco M9 Plus 1.6.1
2023-09-13 10:47:31

  @David-TP 

 

A quick question, my problem with QoS is a software problem right? 

 

I contacted Tp-Link UK through email and they asked me to return the units and get a replacement and I think this is weird, my warranty is valid until November 2023.

 

Should I wait for the new update or just send it back for warranty like they told me?

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#393
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Re:Deco M9 Plus 1.6.1
2023-09-14 06:03:18

  @xQuantum 

Hi, a hardware replacement would not help with the current QOS issue. It is more like a HomeCare service renewal and could be fixed via a software upgrade.

Thank you very much and best regards.

 

 

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#394
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Re:Deco M9 Plus 1.6.1
2023-09-22 13:08:14

  @haytona agree!
The cheaper M5 has better support and newer features then the more expensive M9 Plus ?!

@TP-Link, with modular developed software, it would not be hard to keep the M5 and M9 in sync concerning new features. 

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#395
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Re:Deco M9 Plus 1.6.1
2023-09-25 17:54:55

  @David-TP 
My andriod app just activatede  the update to V1.6.2 for my DECO M9 plus devices.
Strange thing is that only my V1 devices have been updated to version V1.6.2 while my V2 devices are still V1.6.1.

How come???

 

The website has only V1.6.1 available for download to be able to manually update my devices.

Has V1.6.2 only been released for V1 devices?!?

 

By the way, website has only V1.6.1 available for V1 and V2 devices.

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#396
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Re:Deco M9 Plus 1.6.1
2023-09-26 03:20:25

  @Schueler 

 

Did this firmware fix QoS and it's working properly now?

 

 

@David-TP  please provide a link for V2 if you can, my device will never receive OTA update as usual.

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#397
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Re:Deco M9 Plus 1.6.1
2023-09-26 07:45:37 - last edited 2023-09-26 07:51:18

  @Schueler 

 

Hello, I have a Deco M9 plus v2 device. The 1.6.2 version update was received yesterday morning and the update was done without any problems.

 

This Here is installed  Deco M9 Plus(EU)_V2_1.6.2 Build 20230906

Saygı ve Selamlarımla! Best Regards!
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#398
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