Telephony option missing; can't configure VOIP on ARcher VR1600v

Telephony option missing; can't configure VOIP on ARcher VR1600v

Telephony option missing; can't configure VOIP on ARcher VR1600v
Telephony option missing; can't configure VOIP on ARcher VR1600v
2022-09-23 04:36:14 - last edited 2022-09-28 08:02:44
Model: Archer VR1600v  
Hardware Version: V2
Firmware Version: 0.1.00.9.1v5006.0 Build 200810 Rel.53181n

Just moved NBN & Voip from TPG to Spintel. Took the Archer VR1600v across.

did basic config for internet, so that's connected.

 

but,

TELEPHONY option is missing from TPLink login.

Can't configure modem/router for VOIP.

 

Called TPG who originally issued the modem. They categorically state that they did not alter/remove the TELEPHONY option.

 

How to fix this please?   Do I need to update the firmware?

 

Current firmwire on modem:  0.1.00.9.1v5006.0 Build 200810 Rel.53181n

Hardware version:      Archer VR1600v v2 00000000

 

Please help, I don't want to lose the landline.  And not very techno.

 

Thanks

 

(btw, Model type dropdown does not have mine, and won't let me proceed unless I picked one)

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Re:Telephony option missing; can't configure VOIP on ARcher VR1600v
2022-09-28 08:14:26

  @JesJes 

Hi, have you seen the VOIP feature when you used the TPG service?

As you can see, Archer VR1600v is a local ISP customized modem, there hasn't been any firmware uploaded to the official websites.

Sometimes, advanced features on customized models need an additional subscription from the original provided and it might disappear when you are no longer on the previous internet service.

Thank you very much.

Best regards.

 

Wi-Fi 7 Launch Replay: https://www.tp-link.com/us/wifi7/event | Leave me a message with any Urgent Requests, or Simply Feel Left Out
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