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Tiscali SIM card on TL-MR6400 v4

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Tiscali SIM card on TL-MR6400 v4

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tiscali SIM card on TL-MR6400 v4
Tiscali SIM card on TL-MR6400 v4
2022-10-30 18:08:37 - last edited 2023-02-02 11:57:42
Model: TL-MR6400  
Hardware Version: V4
Firmware Version: 1.16.0 0.9.1 v0001.0 Build 191223 Rel.66638n

 

Since some weeks the device does not connect to the network anymore, probably since 3G network ha been shutdown.

I am using a Tiscali SIM card; Tiscali is a virtual operator that uses TIM network.

 


The Tiscali SIM work on other devices tested (various smartphones), but in some cases I had to manually select the TIM network to get full 4G speed.

TL-MR6400 v4, as far I know does not allows to manually, select the network.

 

Other SIMs on the TL-MR6400 works on 4G without issues in the same location using the same TIM network, and therefore the same 4G bands.

 

So, it looks like the router is not able to automatically connect  to the 4G TIM network that Tiscali uses, and report as if no service is available.

 

I tried to reset the device without success and also tried to change various setting also without success.

The router is updated to the last firmware available, as far I know.

 

The issue maybe related to:

https://community.tp-link.com/en/home/forum/topic/581072

https://community.tp-link.com/en/home/forum/topic/586804

 

 

 

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#1
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1 Accepted Solution
Re:Tiscali SIM card on TL-MR6400 v4 -Solution
2023-01-03 15:07:35 - last edited 2023-02-02 11:57:42

  @myID 

 

Solved with this beta firmware that I didn't find at first: https://static.tp-link.com/upload/beta/2022/202211/20221124/TL-MR6400(EU)_V4_221123.zip

 

Source: https://community.tp-link.com/en/home/forum/topic/586804

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#5
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Re:Tiscali SIM card on TL-MR6400 v4
2022-11-04 03:49:00

  @myID 

 

Hi, thank you very much for the feedback.

Do you mean you have to select TIM manually on some smartphones to get 4G internet with Tiscali SIM card? 

The MR6400 V4 doesn't support to select network manually, please email "support.forum@tp-link.com" to share with us a system log file after inserting the Tiscali SIM card into the MR6400. Our engineer will follow up your case and analyze the issue.

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#2
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Re:Tiscali SIM card on TL-MR6400 v4
2022-12-24 01:20:06

Same modem, same firmware and same issue here.

 

The log is:

 

2022-12-24 01:54:34 [6] 4G: USER: Get user's profile now.

2022-12-24 01:54:34 [6] 4G: USER: GetCurrProf result is:  ipver:2  staticApn:0  authType:0  pkgName:TiscaliMobile  profname:TiscaliMobile  apn:tiscalimobileinternet  usr:  psw:  

2022-12-24 01:54:34 [5] 4G: set LTE static IP connection, needSetDefaultGw:1
2022-12-24 01:54:56 [6] 4G: USER: Not registered, searching!

2022-12-24 01:54:56 [6] 4G: USER: Network type is LTE.

2022-12-24 01:55:19 [6] 4G: USER: Network type is WCDMA.

2022-12-24 01:55:19 [6] 4G: USER: Registration denied by the visible network!

 

Then it goes on with this loop:

 

2022-12-24 01:56:38 [6] 4G: USER: Not registered, searching!

2022-12-24 01:56:38 [6] 4G: USER: Network type is LTE.

2022-12-24 01:57:01 [6] 4G: USER: Network type is WCDMA.

2022-12-24 01:57:01 [6] 4G: USER: Registration denied by the visible network!

2022-12-24 01:58:21 [6] 4G: USER: Not registered, searching!

2022-12-24 01:58:21 [6] 4G: USER: Network type is LTE.

2022-12-24 01:58:43 [6] 4G: USER: Network type is WCDMA.

2022-12-24 01:58:44 [6] 4G: USER: Registration denied by the visible network!

2022-12-24 02:00:04 [6] 4G: USER: Not registered, searching!

2022-12-24 02:00:04 [6] 4G: USER: Network type is LTE.

2022-12-24 02:00:26 [6] 4G: USER: Network type is WCDMA.

2022-12-24 02:00:27 [6] 4G: USER: Registration denied by the visible network!

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#3
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Re:Tiscali SIM card on TL-MR6400 v4
2022-12-24 08:34:36

  @myID 

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#4
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Re:Tiscali SIM card on TL-MR6400 v4 -Solution
2023-01-03 15:07:35 - last edited 2023-02-02 11:57:42

  @myID 

 

Solved with this beta firmware that I didn't find at first: https://static.tp-link.com/upload/beta/2022/202211/20221124/TL-MR6400(EU)_V4_221123.zip

 

Source: https://community.tp-link.com/en/home/forum/topic/586804

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#5
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Re:Tiscali SIM card on TL-MR6400 v4
2023-01-28 10:49:33

  @myID I have exactly the same problem with a MR600 v2, does anybody know if there is a beta firmware available for this device?

 

Thanks in advance

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#6
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