LED ROJO

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LED ROJO

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LED ROJO
LED ROJO
2022-11-24 02:39:08
Model: Tapo C200  
Hardware Version: V2
Firmware Version:

Mi cámara tiene el led indicador en rojo, no me permite reseat. Mi operador de Internet es claro que puedo hacer?

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Re:LED ROJO
2022-11-29 06:24:53

 Hello  @Josel95 

If the camera Led is solid read,

Please factory reset the camera with camera powered on, check camera still responds to a factory reset , or if the camera still broadcasts the Tapo Camera _XXX default SSID,  or if the  LED flashes amber and green.

How to reset my Tapo camera

 

If factory reset does not help, please contact the retailer or local support to check device warranty.

When contact local support or retailer, you may attach 1. the problem description with device model and hardware version 2.  Led status on camera 3.  if there was any power outage 4. the proof of purchase and SN , so they could deal with your case faster. 

Hope thisi helps!

 

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