All views a shades of red
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I set up 2 C100 cameras a few days ago. The next day one of them changed so that all views are displayed in shades of red. The other camera is still showing natural colours.
How can I correct this?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Glad to know the camera works again, thank you for keep us updated!
- Copy Link
- Report Inappropriate Content
Thank for your feedback, for the abnormal color of image, you could try some suggestion here:
1. Manually switch between day/ night vision mode
2. Reboot the camera from Kasa APP or by powering it off then on manually;
3. Shake the camera gently
If the above troubleshooting steps are not working, it is recommended to contact the local retailer and or our local support here to check warranty and with the forum information , hope this could help~
- Copy Link
- Report Inappropriate Content
RESOLVED
Thank you for your suggestions. It appears that the issue is resolved and the camera is displaying normally again. My guess only, is that there could be something faulty within the device. As hoaky as the recommendation sounds, it did work. No individual action seemed to work; but when I did all of them (pop out the SD card, reformat, change between auto/day/night, give it a good shake, reset/re-install the device) it worked.
Happy again.
- Copy Link
- Report Inappropriate Content
Glad to know the camera works again, thank you for keep us updated!
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 385
Replies: 3
Voters 0
No one has voted for it yet.