Solution India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G
This Article Applies to:
All TP-Link LTE Gateway Routers including Archer MR600, TL-MR6400, etc.
Issue Description/Background:
Some customers reported that their Jio SIM card was working fine before, but the internet stops working after upgrading to 5G, old 4G Jio SIM card still works fine on the same device, while the 5G enabled Jio SIM card works on a smartphone or Jio's own router.
Available Solution
Before downloading and updating the following beta firmware, please verify the model number and hardware version on the product label, especially the models with x.0, x.20 and x.30 versions. Please note that the x.0, x.20 and x.30 are different versions and unable to use the same firmware.
For Archer MR600(EU) V3: Archer_MR600(EU)_V3_230811
For Archer MR600(EU) V2: Archer_MR600(EU)_V2_230801
For TL-MR6400(EU) V5.30: TL-MR6400(EU)_V5.30_230801
For TL-MR6400(EU) V5.20: TL-MR6400(EU)_V5.20_230815
For Archer MR200(EU) V5.30: Archer_MR200(EU)_V5.30_230816
For Archer MR200(EU) V5.20: Archer_MR200(EU)_V5.20_230815
For Archer MR400(EU) V4.30: Archer_MR400(EU)_V4.30_230928
For Archer MR600(EU) V1: Archer_MR600(EU)_V1_Builld_20231127
For Archer MR200(EU) V5: Archer_MR200(EU)_V5_24040425
For Archer MR200(EU) V6: Archer_MR200(EU)_V6_24040425
For TL-MR6400(EU) V5: TL-MR6400(EU)_V5_20240425
For TL-MR100(EU) V2: TL-MR100(EU)_V2_240313
Notes:
1) If there is still no internet or no IPv4 address when using the above beta firmware with Jio 5G SIM card, please check the default APN profile settings on Advanced->Network->Internet page, if the PDP Type is not on "XLAT", please create a new profile manually and set PDP Type as "XLAT", leave other parameters the same as default profile, then check if the problem will be resolved.
If so, please share with us the MCC&MNC of your SIM card, so that we could update the default profile settings for your SIM card.
You could insert the Jio 5G SIM card into your smartphone, then check the APN profile settings on the phone to find the MCC and MNC, please share with us the screenshot, thanks a lot!
2) The beta firmware is for Jio 5G SIM card only, please don't update it if you would like to use a different SIM card.
3) We will update this thread once there is any other beta firmware for other models or versions.
4) Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding
If internet still doesn't work with 5G Jio SIM after updating the above firmware, please make sure the PDP Type in the APN profile is XLAT, and provide the following information for further follow-up:
1. A screenshot of the Advanced > Status page.
2. A screenshot of the Advanced > Network > Internet page.
3. Save and send us the system log file. You can go to Advanced > System Tools > System Log page to save the log file.
4. Model number, hardware and firmware version of the TP-Link router.
Do let the community know if there is anything else that we can help with. We are always happy to help.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Sunshine please provide beta firmware for MR400 router. I am unable to use jio5g sim.. please help
- Copy Link
- Report Inappropriate Content
@Sunshine dear sir,
please provide me update for MR6400 V4 as i am not able to use 5g upgraded sim in router. providing you the photo of the router.
- Copy Link
- Report Inappropriate Content
Will my MR 100 also get this firmware update if the firmware version
1.40 0.9.1 v00010 build 210601 rel. 32393n
And
hardware version
TL-MR 100 v1 00000002
If yes then when will i get that update.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@gokuking download the firemware beta verson and install it
TL-MR6400(EU)_V5.30_230526 (tp-link.com)
- Copy Link
- Report Inappropriate Content
@Sunshine Hello, where is the firmware for V1?
- Copy Link
- Report Inappropriate Content
@Sunshine Thanks a lot admin it worked for my jio sim. But a new problem has occurred. Now, it is not able to do multiple band lock (i.e., "Carrier Aggregation"). Whenever I try, the Status simply shows one band.
Can you please provide solution for this problem as well?
- Copy Link
- Report Inappropriate Content
@Sunshine after apn setting 5g upgraded jio sim started working but some site like tcs, Uidai etc.. not workig and also ipv4 ip address is not available in router login advance page . here are my screenshot of status page and all .
if you need any other info related this fell free to ask me.
i need urgent solutaion
- Copy Link
- Report Inappropriate Content
@realChandan Did u find any Solution for Mr600 V1 please let me know ..recently i have activated unlimited postpaid plan of 599 on Jio ,now its not working .
- Copy Link
- Report Inappropriate Content
@MukeshP @Sunshine , I am also using the Jio 599 plan. However, it doesn't work on my TP-Link MR200 V4 device. So, I ended up using the sim in my JIOFI M2 device. Even in that device, JIO 4G only connects to IPV6, but the internet works fine. However, I've been experiencing issues with some apps. I couldn't receive WhatsApp calls, and sometimes Telegram also doesn't work properly. I have already filed a complaint with Jio, but they haven't resolved the problem yet.
I've noticed that other people here are saying that the IPv4 is empty on their TP-Link devices. The truth is that once the Jio Sim is upgraded to a 5G Sim, the internet only works through IPv6 for both 4G and 5G. The only solution is to wait for JioAirFiber to become available or for TP-Link to provide a solution for all their devices.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 42
Views: 80752
Replies: 423