Solution India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G
This Article Applies to:
All TP-Link LTE Gateway Routers including Archer MR600, TL-MR6400, etc.
Issue Description/Background:
Some customers reported that their Jio SIM card was working fine before, but the internet stops working after upgrading to 5G, old 4G Jio SIM card still works fine on the same device, while the 5G enabled Jio SIM card works on a smartphone or Jio's own router.
Available Solution
Before downloading and updating the following beta firmware, please verify the model number and hardware version on the product label, especially the models with x.0, x.20 and x.30 versions. Please note that the x.0, x.20 and x.30 are different versions and unable to use the same firmware.
For Archer MR600(EU) V3: Archer_MR600(EU)_V3_230811
For Archer MR600(EU) V2: Archer_MR600(EU)_V2_230801
For TL-MR6400(EU) V5.30: TL-MR6400(EU)_V5.30_230801
For TL-MR6400(EU) V5.20: TL-MR6400(EU)_V5.20_230815
For Archer MR200(EU) V5.30: Archer_MR200(EU)_V5.30_230816
For Archer MR200(EU) V5.20: Archer_MR200(EU)_V5.20_230815
For Archer MR400(EU) V4.30: Archer_MR400(EU)_V4.30_230928
For Archer MR600(EU) V1: Archer_MR600(EU)_V1_Builld_20231127
For Archer MR200(EU) V5: Archer_MR200(EU)_V5_24040425
For Archer MR200(EU) V6: Archer_MR200(EU)_V6_24040425
For TL-MR6400(EU) V5: TL-MR6400(EU)_V5_20240425
For TL-MR100(EU) V2: TL-MR100(EU)_V2_240313
Notes:
1) If there is still no internet or no IPv4 address when using the above beta firmware with Jio 5G SIM card, please check the default APN profile settings on Advanced->Network->Internet page, if the PDP Type is not on "XLAT", please create a new profile manually and set PDP Type as "XLAT", leave other parameters the same as default profile, then check if the problem will be resolved.
If so, please share with us the MCC&MNC of your SIM card, so that we could update the default profile settings for your SIM card.
You could insert the Jio 5G SIM card into your smartphone, then check the APN profile settings on the phone to find the MCC and MNC, please share with us the screenshot, thanks a lot!
2) The beta firmware is for Jio 5G SIM card only, please don't update it if you would like to use a different SIM card.
3) We will update this thread once there is any other beta firmware for other models or versions.
4) Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding
If internet still doesn't work with 5G Jio SIM after updating the above firmware, please make sure the PDP Type in the APN profile is XLAT, and provide the following information for further follow-up:
1. A screenshot of the Advanced > Status page.
2. A screenshot of the Advanced > Network > Internet page.
3. Save and send us the system log file. You can go to Advanced > System Tools > System Log page to save the log file.
4. Model number, hardware and firmware version of the TP-Link router.
Do let the community know if there is anything else that we can help with. We are always happy to help.
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Any timeline for beta firmware release for mr 200 v5 or It will not be released at all ?
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Hi All,
I have one solution that will work for all routers, but you will have to manually configure the dns server.
If you can change the ipv6 dns server in you router then change it to below value.
(these dns servers are combination of nat64 and dns64)
- 2a01:4f8:c2c:123f::1
- 2a00:1098:2c::1
- 2a00:1098:2b::1
Routers such as MR 200 don't have the functionality to change ipv6 dns server, so you will need to change the dns server in your PC or phone.
How to change IPV6 DNS server:
Windows
1. Open the Network and Sharing Center: You can access this by right-clicking the network icon in the system tray (bottom right corner of the screen) and selecting "Open Network & Internet settings." Then click on "Change adapter options" on the right-hand side.
2. In the "Network Connections" window, find the network adapter that you're currently using. It should be labeled as "Ethernet" or "Wi-Fi" depending on your connection type.
3. Right-click on the network adapter and select "Properties" from the context menu.
4. In the properties window, scroll down and locate "Internet Protocol Version 6 (TCP/IPv6)." Make sure it's checked and click on it to select it.
5. Once you've selected IPv6, click on the "Properties" button below it.
6. In the IPv6 properties window, select the option "Use the following DNS server addresses" and enter the desired DNS server addresses provided by your network administrator or DNS service provider. You can enter multiple DNS server addresses by clicking on the "Add" button.
7. Click "OK" to save the changes and close the properties window.
Mac OS:
To change these settings, choose Apple menu > System Settings, click Network in the sidebar, click a network service on the right, click Details, then click DNS.
Android:
Download any app that allows to change ipv6 dns server. You can find easily on playstore
Now you will be to access any website without any issue.
Why will it work: These dns servers are called dns64 and works with combination of NAT64 server. NAT64 is a related technology that allows IPv6-only clients to contact IPv4 servers using Unicast UDP, TCP, or ICM
Once you configure your device than it will surely work.
Hope it helps.
Thank You
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@ajitkkrr Thanks for suggesting some work around. Does this apply for Jio 5G SIM ? Will try on MR-600 V1
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@senpoos1 bro reply if it's working.
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MR600 V2 all the websites are not opening ( AWS, basecamp, twitter etc.)
Only google and gmail are opening
pls help.
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@senpoos1, it is mainly for jio 5g sim only where the router receives only ipv6 address. It will surely work
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@ajitkkrr There is no way that i can enter the DNS servers, the MR 600 should pick up those automtaically from ISP
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@Sunshine Dear sir after updating with the beta firmware, i am not able to connect to jio net. Kindly help me with the previous beta.
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@Sunshine mr200 jio 5g sim not working please provide a firmware update fast
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