Deco XE75: slow download speeds through wire connected to Deco unit using wireless backhaul

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Deco XE75: slow download speeds through wire connected to Deco unit using wireless backhaul

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco XE75: slow download speeds through wire connected to Deco unit using wireless backhaul
Deco XE75: slow download speeds through wire connected to Deco unit using wireless backhaul
2023-04-20 13:26:01 - last edited 2023-04-20 13:28:12
Model: Deco XE75  
Hardware Version:
Firmware Version: 1.1.11 Build 20230302 Rel. 51700

My PC is connected to a Deco unit through an Ethernet cable. The Deco unit is using a wireless backhaul back to the main wired unit. I get really slow download speeds on the PC compared to the upload speed. I have also tried different cables, same result. My laptop which is sitting right next to my PC and is connected wirelessly is able to reach 545 down and 723 up. Here's a sample of the slow download speeds compared to upload speeds:

 

 

I'm not sure what's going on, why is being connected to a Deco unit through a cable giving me worse download perf than wirelessly? Something is wrong here. I have tried rebooting all the Decos multiple times and I also tried doing file transfers on my local network and I still get around 180 Mbps, which means it's not an ISP issue.

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Re:Deco XE75: slow download speeds through wire connected to Deco unit using wireless backhaul
2023-04-21 06:57:48

  @sbstp 

Hi, have you checked the wireless Backhaul on this satellite Deco XE75 to see whether the 6ghz Backhaul is active:

By the way, have you checked on the Deco APP to see whether the wireless laptop is connected to the main Deco or the same satellite Deco XE75?

Please also replace the Ethernet cable between the PC and satellite XE75.

Wait for your reply.

Best regards.

 

 

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Re:Deco XE75: slow download speeds through wire connected to Deco unit using wireless backhaul
2023-04-21 13:43:39

  @David-TP The Office deco is connected to the main "Living Room" Deco via 2.4/5/6GHz. I'm using 6GHz as a dedicated backhaul. The laptop is connected to the Office deco via 5GHz. I've also tried two different cables and got the same results. One of the cables is cat 5e, the other is cat 6.

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