DECO X20 V2.0 Random Reboots after firmware 1.2.1 Build 20230726

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DECO X20 V2.0 Random Reboots after firmware 1.2.1 Build 20230726

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
DECO X20 V2.0 Random Reboots after firmware 1.2.1 Build 20230726
DECO X20 V2.0 Random Reboots after firmware 1.2.1 Build 20230726
2023-08-17 23:36:50 - last edited 2023-10-23 02:39:54
Model: Deco X20  
Hardware Version: V2
Firmware Version: 1.2.1 Build 20230726

hi

 

from a couple of weeks i just found random reboots on my decos x20 vers 2 after updating from 1.2.0 Build 20230612 to  1.2.1 Build 20230726

didn't happen using fw vers. 1.1.4 Build 20221115

number of reboots per day : 4 to 5

 

my procedure :


factory reset to both decos 

configure from 0 from the android app deco

and still random reboots both units at the same time but in random moments of the day

 

after that by using Method 2: Http uboot web-based interface

roll back to firmware 1.1.4 Build 20221115 (us version, i live in south america)

 

this just happened after updating to 1.2.0 Build 20230612 and then to 1.2.1 Build 20230726

wasn't happening before it looks like i'm stuck with fw version 1.1.4 Build 20221115

 

 

other data about this :

 

number of decos : 2

conection of decos :

 

 

 

also tried and reboots anyway  : 

 

 

 

other things tried : changing ethernet cable and still happening

 

decos are working in ap mode (Cant use the other mode, my isp dont have bridge mode on their cablemodem and decos in router mode cause many connections problems)

 

internet speed is totally fine and stable 

coverage are totally fine

 

just having problems after fw 1.2.0 Build 20230612 of random reboots

 

 

LOG:

 

Wed Aug 16 23:17:51 2023 daemon.err nrd[8560]: _bcm_wlanifBSteerEventsMsgRx: Received msg from unknown BSS: ifname wl13, evt_type:16
Wed Aug 16 23:17:51 2023 daemon.notice conn-indicator: Connectivity changed: OFFLINE(0x1) -> ONLINE(0x0)
Wed Aug 16 23:17:51 2023 daemon.err nrd[8560]: _bcm_wlanifBSteerEventsMsgRx: Received msg from unknown BSS: ifname wl14, evt_type:16
Wed Aug 16 23:17:51 2023 daemon.err nrd[8560]: _bcm_wlanifBSteerEventsMsgRx: Received msg from unknown BSS: ifname wl15, evt_type:16
Wed Aug 16 23:17:51 2023 daemon.err nrd[8560]: _bcm_wlanifBSteerEventsMsgRx: Received msg from unknown BSS: ifname wl16, evt_type:16
Wed Aug 16 23:17:52 2023 user.notice smartip: [lan] ##### disconnect eth port 1

Wed Aug 16 23:17:53 2023 daemon.notice nrd[8560]: Leaving nrd executive program
Wed Aug 16 23:17:53 2023 daemon.notice nrd[10083]: Initializing main of nrd executive program
Wed Aug 16 23:17:53 2023 daemon.notice nrd[10083]: netdb_apHandleResolveWlanIfaces: WLAN interfaces: wifi0:wl02,wifi1:wl12:
Wed Aug 16 23:17:53 2023 daemon.notice nrd[10083]: netdb_apHandleResolveWlanIfaces: resolve 2 WLAN interfaces from wifi0:wl02,wifi1:wl12
Wed Aug 16 23:17:54 2023 daemon.err nrd[10083]: bcm_set_maccmd_clearlist 560: cmd = wl -i wl02 mac none priority
Wed Aug 16 23:17:54 2023 daemon.err nrd[10083]: bcm_set_maccmd_clearlist 560: cmd = wl -i wl12 mac none priority
Wed Aug 16 23:17:54 2023 daemon.err nrd[10083]: stadb_readOnlineDevFile: can not open file: /tmp/sync-server/mesh_dev_list, wait first probe of sync
Wed Aug 16 23:17:54 2023 daemon.notice nrd[10083]: Enter loop run
Wed Aug 16 23:17:54 2023 daemon.err client_mgmt: mac 52-A9-72-44-E0-A0 had uploaded
Wed Aug 16 23:17:54 2023 cron.err crond[7760]: time disparity of 102042 minutes detected
Wed Aug 16 23:17:54 2023 daemon.err awn[2914]: [init_tpie_bcm:1900]: Device's oui will be inited to 0x03192
Wed Aug 16 23:17:54 2023 daemon.err awn[2914]: [update_wifi_tpie_bcm:2025]: OUI_KEEP_STATE : copyed oui 0xbeef9900031.
Wed Aug 16 23:17:54 2023 daemon.err awn[2914]: [update_wifi_tpie_bcm:2025]: OUI_KEEP_STATE : copyed oui 0xbeef9900031.
Wed Aug 16 23:17:54 2023 daemon.err awn[2914]: [_uci_get_value:398]: fail to get ptr plc_sync 
Wed Aug 16 23:17:54 2023 daemon.err awn[2914]: [awnd_config_get_plc_backhaul:2312]: fail to get plc backhaul vid plc_sync 
Wed Aug 16 23:17:54 2023 daemon.notice awn[2914]: [ubus_add_probe_info_event:617]: set probe event handler
Wed Aug 16 23:17:55 2023 daemon.err /usr/bin/apsd: apsd_netlink_msg:115: Error: netlink socket status failed
Wed Aug 16 23:17:55 2023 daemon.err /usr/bin/apsd: plc_init:163: Error: scan device
Wed Aug 16 23:17:55 2023 daemon.emerg procd: uci: Entry not found
Wed Aug 16 23:17:55 2023 daemon.notice nrd[10083]: Leaving nrd executive program
Wed Aug 16 23:17:55 2023 daemon.crit awn[2914]: [awnd_config_set_eth_neigh_interface:1065]: Success to set repacd STA 2
Wed Aug 16 23:17:56 2023 daemon.crit awn[2914]: [awn_update_oui:467]: awn_update_oui : start! .
Wed Aug 16 23:17:56 2023 daemon.crit awn[2914]: [awn_update_oui:513]: Network oui is the dst oui 1, no need to change
Wed Aug 16 23:17:56 2023 user.notice smartip: [lan] smartipd handle wifi event:9
Wed Aug 16 23:17:56 2023 user.notice smartip: [lan] RE -> AP
Wed Aug 16 23:17:56 2023 user.notice smartip: [lan] DHCP Server changed
Wed Aug 16 23:17:56 2023 user.notice IMPROXY: INFO[main@613]: improxy start to work.
Wed Aug 16 23:17:56 2023 user.err IMPROXY: ERROR[init_interface@185]: interface br-wan don't have ipv6 address
Wed Aug 16 23:17:56 2023 user.err IMPROXY: ERROR[init_interface@172]: SIOCGIFADDR filed br-wan
Wed Aug 16 23:17:56 2023 user.err IMPROXY: ERROR[init_interface@233]: Disable IGMP, there is not igmp upstream interface or igmp downstream interface
Wed Aug 16 23:17:56 2023 user.err IMPROXY: ERROR[init_interface@245]: Disable MLD, there is not mld upstream interface or mld downstream interface
Wed Aug 16 23:17:56 2023 user.emerg IMPROXY: FATAL[init_interface@251]: exiting.....
Wed Aug 16 23:17:56 2023 user.err IMPROXY: ERROR[main@620]: exiting.........
Wed Aug 16 23:17:56 2023 daemon.notice nrd[10825]: Initializing main of nrd executive program
Wed Aug 16 23:17:56 2023 daemon.notice nrd[10825]: netdb_apHandleResolveWlanIfaces: WLAN interfaces: wifi0:wl02,wifi1:wl12:
Wed Aug 16 23:17:56 2023 daemon.notice nrd[10825]: netdb_apHandleResolveWlanIfaces: resolve 2 WLAN interfaces from wifi0:wl02,wifi1:wl12
Wed Aug 16 23:17:56 2023 daemon.err nrd[10825]: bcm_set_maccmd_clearlist 560: cmd = wl -i wl02 mac none priority
Wed Aug 16 23:17:56 2023 daemon.err nrd[10825]: bcm_set_maccmd_clearlist 560: cmd = wl -i wl12 mac none priority
Wed Aug 16 23:17:56 2023 daemon.err nrd[10825]: stadb_readOnlineDevFile: can not open file: /tmp/sync-server/mesh_dev_list, wait first probe of sync
Wed Aug 16 23:17:56 2023 daemon.notice nrd[10825]: Enter loop run
Wed Aug 16 23:17:57 2023 daemon.err mcsd: ENTER mcManagerInit
Wed Aug 16 23:17:57 2023 daemon.err mcsd: ENTER mcManagerMCReadBufCB
Wed Aug 16 23:17:57 2023 daemon.err mcsd: Get netlink MSG 17 size 6708 from br-lan

Wed Aug 16 23:17:57 2023 daemon.err mcsd: ENTER mcManagerMCReadBufCB
Wed Aug 16 23:17:57 2023 daemon.err mcsd: ENTER mcManagerMCReadBufCB
Wed Aug 16 23:17:57 2023 daemon.err mcsd: Get netlink MSG 17 size 6708 from br-iptv

Wed Aug 16 23:17:57 2023 daemon.err mcsd: Failed to get mdb entries

Wed Aug 16 23:17:57 2023 daemon.err mcsd: ENTER mcManagerMCReadBufCB
Wed Aug 16 23:17:57 2023 daemon.err mcsd: ENTER mcManagerMCReadBufCB
Wed Aug 16 23:17:57 2023 daemon.err mcsd: Get netlink MSG 13 size 52 from br-lan

Wed Aug 16 23:17:57 2023 daemon.err mcsd: ENTER mcManagerMCReadBufCB
Wed Aug 16 23:17:57 2023 daemon.err mcsd: ENTER mcManagerMCReadBufCB
Wed Aug 16 23:17:57 2023 daemon.err mcsd: Get netlink MSG 14 size 52 from br-lan

Wed Aug 16 23:17:57 2023 daemon.err mcsd: ENTER mcManagerMCReadBufCB
Wed Aug 16 23:17:57 2023 user.emerg logx: tp289,502[10939]:
Wed Aug 16 23:17:57 2023 user.emerg logx: tp289,505[10939]:
Wed Aug 16 23:17:57 2023 daemon.err nrd[10825]: _bcm_wlanifBSteerEventsMsgRx: resolve ifname wl1.1 to bss failed
Wed Aug 16 23:17:59 2023 user.crit tsched: ntp check success!!!; errno(2): No such file or directory
Wed Aug 16 23:17:59 2023 daemon.warn tsched[5756]: Config leds_schedule: no available entry
Wed Aug 16 23:18:01 2023 user.notice IMPROXY: INFO[main@613]: improxy start to work.
Wed Aug 16 23:18:01 2023 user.err IMPROXY: ERROR[init_interface@185]: interface br-wan don't have ipv6 address
Wed Aug 16 23:18:01 2023 user.err IMPROXY: ERROR[init_interface@172]: SIOCGIFADDR filed br-wan
Wed Aug 16 23:18:01 2023 user.err IMPROXY: ERROR[init_interface@233]: Disable IGMP, there is not igmp upstream interface or igmp downstream interface
Wed Aug 16 23:18:01 2023 user.err IMPROXY: ERROR[init_interface@245]: Disable MLD, there is not mld upstream interface or mld downstream interface
Wed Aug 16 23:18:01 2023 user.emerg IMPROXY: FATAL[init_interface@251]: exiting.....
Wed Aug 16 23:18:01 2023 user.err IMPROXY: ERROR[main@620]: exiting.........
Wed Aug 16 23:18:02 2023 authpriv.notice dropbear[11126]: Pubkey auth succeeded for 'root' with key sha1!! 26:48:a1:f9:27:fd:d8:c1:89:c1:ec:88:ee:2a:e9:15:44:11:3e:4b from 192.168.1.2:59110
Wed Aug 16 23:18:02 2023 daemon.notice nrd[10825]: Leaving nrd executive program
Wed Aug 16 23:18:03 2023 daemon.notice nrd[11290]: Initializing main of nrd executive program
Wed Aug 16 23:18:03 2023 daemon.notice nrd[11290]: netdb_apHandleResolveWlanIfaces: WLAN interfaces: wifi0:wl02,wifi1:wl12:
Wed Aug 16 23:18:03 2023 daemon.notice nrd[11290]: netdb_apHandleResolveWlanIfaces: resolve 2 WLAN interfaces from wifi0:wl02,wifi1:wl12
Wed Aug 16 23:18:03 2023 daemon.err nrd[11290]: bcm_set_maccmd_clearlist 560: cmd = wl -i wl02 mac none priority
Wed Aug 16 23:18:03 2023 daemon.err nrd[11290]: bcm_set_maccmd_clearlist 560: cmd = wl -i wl12 mac none priority
Wed Aug 16 23:18:03 2023 daemon.notice nrd[11290]: Enter loop run
Wed Aug 16 23:18:03 2023 authpriv.notice dropbear[11292]: Pubkey auth succeeded for 'root' with key sha1!! 26:48:a1:f9:27:fd:d8:c1:89:c1:ec:88:ee:2a:e9:15:44:11:3e:4b from 192.168.1.2:59112
Wed Aug 16 23:18:03 2023 authpriv.notice dropbear[11329]: Pubkey auth succeeded for 'root' with key sha1!! 26:48:a1:f9:27:fd:d8:c1:89:c1:ec:88:ee:2a:e9:15:44:11:3e:4b from 192.168.1.2:59113
Wed Aug 16 23:18:05 2023 authpriv.notice dropbear[11391]: Pubkey auth succeeded for 'root' with key sha1!! 26:48:a1:f9:27:fd:d8:c1:89:c1:ec:88:ee:2a:e9:15:44:11:3e:4b from 192.168.1.2:59116
Wed Aug 16 23:18:06 2023 user.notice IMPROXY: INFO[main@613]: improxy start to work.
Wed Aug 16 23:18:06 2023 user.err IMPROXY: ERROR[init_interface@185]: interface br-wan don't have ipv6 address
Wed Aug 16 23:18:06 2023 user.err IMPROXY: ERROR[init_interface@172]: SIOCGIFADDR filed br-wan
Wed Aug 16 23:18:06 2023 user.err IMPROXY: ERROR[init_interface@233]: Disable IGMP, there is not igmp upstream interface or igmp downstream interface
Wed Aug 16 23:18:06 2023 user.err IMPROXY: ERROR[init_interface@245]: Disable MLD, there is not mld upstream interface or mld downstream interface
Wed Aug 16 23:18:06 2023 user.emerg IMPROXY: FATAL[init_interface@251]: exiting.....
Wed Aug 16 23:18:06 2023 user.err IMPROXY: ERROR[main@620]: exiting.........
Wed Aug 16 23:18:10 2023 daemon.err client_mgmt: mac 30-09-C0-27-62-71 had uploaded
Wed Aug 16 23:18:13 2023 authpriv.notice dropbear[11600]: Pubkey auth succeeded for 'root' with key sha1!! 26:48:a1:f9:27:fd:d8:c1:89:c1:ec:88:ee:2a:e9:15:44:11:3e:4b from 192.168.1.2:59120
Wed Aug 16 23:18:13 2023 authpriv.notice dropbear[11615]: Pubkey auth succeeded for 'root' with key sha1!! 26:48:a1:f9:27:fd:d8:c1:89:c1:ec:88:ee:2a:e9:15:44:11:3e:4b from 192.168.1.2:59121
Wed Aug 16 23:18:17 2023 authpriv.notice dropbear[11763]: Pubkey auth succeeded for 'root' with key sha1!! 26:48:a1:f9:27:fd:d8:c1:89:c1:ec:88:ee:2a:e9:15:44:11:3e:4b from 192.168.1.4:41665
Wed Aug 16 23:18:19 2023 user.emerg logx: tp215,22[11830]:
Wed Aug 16 23:18:20 2023 daemon.notice nrd[11290]: stadbUpdateAssoc: Station 52:A9:72:44:E0:A0 roams itself
Wed Aug 16 23:18:20 2023 daemon.notice nrd[11290]: stadbEntry_updateARBtmThreshold: update threshold of client 52:A9:72:44:E0:A0 for reason 2
Wed Aug 16 23:18:20 2023 daemon.err nrd[11290]: ar_config_set_thres[line 28]: Null thres!
Wed Aug 16 23:18:20 2023 daemon.notice nrd[11290]: stadbUpdateAssoc: Station 52:A9:72:44:E0:A0 roams itself
Wed Aug 16 23:18:20 2023 daemon.notice nrd[11290]: stadbEntry_updateARBtmThreshold: update threshold of client 52:A9:72:44:E0:A0 for reason 2
Wed Aug 16 23:18:20 2023 daemon.err nrd[11290]: ar_config_set_thres[line 28]: Null thres!
Wed Aug 16 23:18:34 2023 daemon.err nrd[11290]: _get_vap_status: fgets  failed. cmd wl -i  bss
Wed Aug 16 23:19:05 2023 daemon.err nrd[11290]: _get_vap_status: fgets  failed. cmd wl -i  bss
Wed Aug 16 23:19:10 2023 daemon.err nrd[11290]: dataLineCounter[line 39]: Failed to read file: /tmp/ai_roaming/ar_pat/apInfo
Wed Aug 16 23:19:10 2023 daemon.err nrd[11290]: ar_pat_fill_stainfo[line 113]: Failed to read AP info!
Wed Aug 16 23:19:10 2023 daemon.err nrd[11290]: dataLineCounter[line 39]: Failed to read file: /tmp/ai_roaming/ar_pat/apInfo
Wed Aug 16 23:19:10 2023 daemon.err nrd[11290]: dataLineCounter[line 39]: Failed to read file: /tmp/ai_roaming/ar_pat/curPatInfoRate
Wed Aug 16 23:19:10 2023 daemon.err nrd[11290]: ar_pat_update_local_pat[line 960]: Failed read data file.
Wed Aug 16 23:19:10 2023 daemon.err nrd[11290]: dataLineCounter[line 39]: Failed to read file: /tmp/ai_roaming/ar_pat/patInfoRate
Wed Aug 16 23:19:18 2023 daemon.err mcsd: ENTER mcManagerMCReadBufCB
Wed Aug 16 23:19:18 2023 daemon.err mcsd: Get netlink MSG 100 size 52 from br-lan

Wed Aug 16 23:19:18 2023 daemon.err mcsd: mcManagerMCReadBufCB: Receive mdb updated event from br-lan 

Wed Aug 16 23:19:18 2023 daemon.err mcsd: ENTER mcManagerMCReadBufCB
Wed Aug 16 23:19:18 2023 daemon.err mcsd: ENTER mcManagerMCReadBufCB
Wed Aug 16 23:19:18 2023 daemon.err mcsd: Get netlink MSG 17 size 6708 from br-lan

Wed Aug 16 23:19:18 2023 daemon.err mcsd: mcManagerMCProcess: Legacy node 0 - 58:11:22:4C:3D:90, add it to flood table
Wed Aug 16 23:19:18 2023 daemon.err mcsd: mcManagerMCProcess: Legacy node 0, update forwarding table
Wed Aug 16 23:19:18 2023 daemon.err mcsd: mcManagerMCProcess: Flood table is changed, update multicast flood table
Wed Aug 16 23:19:18 2023 daemon.err mcsd: mcManagerMCProcess: Flood table is non-empty, update multicast flood table, entry count is 1
Wed Aug 16 23:19:18 2023 daemon.err mcsd: mcManagerMCProcess: Interface eth0's forwarding table is changed
Wed Aug 16 23:19:18 2023 daemon.err mcsd: mcManagerMCProcess: Updated interface eth0 forwarding table successfully
Wed Aug 16 23:19:18 2023 daemon.err mcsd: ENTER mcManagerMCReadBufCB
Wed Aug 16 23:19:18 2023 daemon.err mcsd: ENTER mcManagerMCReadBufCB
Wed Aug 16 23:19:18 2023 daemon.err mcsd: Get netlink MSG 14 size 140 from br-lan

Wed Aug 16 23:19:18 2023 daemon.err mcsd: ENTER mcManagerMCReadBufCB
Wed Aug 16 23:19:25 2023 daemon.err mcsd: ENTER mcManagerMCReadBufCB
Wed Aug 16 23:19:25 2023 daemon.err mcsd: Get netlink MSG 100 size 52 from br-lan

Wed Aug 16 23:19:25 2023 daemon.err mcsd: mcManagerMCReadBufCB: Receive mdb updated event from br-lan 

Wed Aug 16 23:19:25 2023 daemon.err mcsd: ENTER mcManagerMCReadBufCB
Wed Aug 16 23:19:25 2023 daemon.err mcsd: ENTER mcManagerMCReadBufCB
Wed Aug 16 23:19:25 2023 daemon.err mcsd: Get netlink MSG 17 size 6708 from br-lan

Wed Aug 16 23:19:25 2023 daemon.err mcsd: mcManagerMCProcess: Legacy node 0 - 58:FD:B1:3F:75:07, add it to flood table
Wed Aug 16 23:19:25 2023 daemon.err mcsd: mcManagerMCProcess: Legacy node 0, update forwarding table
Wed Aug 16 23:19:25 2023 daemon.err mcsd: mcManagerMCProcess: Legacy node 1 - 58:FD:B1:3F:75:07, add it to flood table
Wed Aug 16 23:19:25 2023 daemon.err mcsd: mcManagerMCProcess: Legacy node 1, update forwarding table
Wed Aug 16 23:19:25 2023 daemon.err mcsd: mcManagerMCProcess: Legacy node 2 - 58:11:22:4C:3D:90, add it to flood table
Wed Aug 16 23:19:25 2023 daemon.err mcsd: mcManagerMCProcess: Legacy node 2, update forwarding table
Wed Aug 16 23:19:25 2023 daemon.err mcsd: mcManagerMCProcess: Flood table is changed, update multicast flood table
Wed Aug 16 23:19:25 2023 daemon.err mcsd: mcManagerMCProcess: Flood table is non-empty, update multicast flood table, entry count is 2
Wed Aug 16 23:19:25 2023 daemon.err mcsd: mcManagerMCProcess: Interface eth0's forwarding table is changed
Wed Aug 16 23:19:25 2023 daemon.err mcsd: mcManagerMCProcess: Updated interface eth0 forwarding table successfully
Wed Aug 16 23:19:25 2023 daemon.err mcsd: ENTER mcManagerMCReadBufCB
Wed Aug 16 23:19:25 2023 daemon.err mcsd: ENTER mcManagerMCReadBufCB
Wed Aug 16 23:19:25 2023 daemon.err mcsd: Get netlink MSG 14 size 228 from br-lan

Wed Aug 16 23:19:25 2023 daemon.err mcsd: ENTER mcManagerMCReadBufCB
Wed Aug 16 23:19:36 2023 daemon.err nrd[11290]: _get_vap_status: fgets  failed. cmd wl -i  bss
Wed Aug 16 23:19:51 2023 daemon.warn tsched[5756]: Config reboot_schedule: no available entry
Wed Aug 16 23:20:07 2023 daemon.err nrd[11290]: _get_vap_status: fgets  failed. cmd wl -i  bss
Wed Aug 16 23:20:17 2023 daemon.err nrd[11290]: dataLineCounter[line 39]: Failed to read file: /tmp/ai_roaming/ar_pat/apInfo
Wed Aug 16 23:20:17 2023 daemon.err nrd[11290]: ar_pat_fill_stainfo[line 113]: Failed to read AP info!
Wed Aug 16 23:20:17 2023 daemon.err nrd[11290]: dataLineCounter[line 39]: Failed to read file: /tmp/ai_roaming/ar_pat/apInfo
Wed Aug 16 23:20:17 2023 daemon.err nrd[11290]: ar_pat_update_local_pat[line 960]: Failed read data file.
Wed Aug 16 23:20:22 2023 daemon.err client_mgmt: mac DC-44-B6-D2-F6-13 had uploaded
Wed Aug 16 23:20:38 2023 daemon.err nrd[11290]: _get_vap_status: fgets  failed. cmd wl -i  bss
Wed Aug 16 23:20:38 2023 daemon.notice nrd[11290]: ar_apinfo_collect[line 1107]: AP sync timer expires!
Wed Aug 16 23:21:09 2023 daemon.err nrd[11290]: _get_vap_status: fgets  failed. cmd wl -i  bss
Wed Aug 16 23:21:40 2023 daemon.err nrd[11290]: _get_vap_status: fgets  failed. cmd wl -i  bss
Wed Aug 16 23:22:11 2023 daemon.err nrd[11290]: _get_vap_status: fgets  failed. cmd wl -i  bss
Wed Aug 16 23:22:42 2023 daemon.err nrd[11290]: _get_vap_status: fgets  failed. cmd wl -i  bss
Wed Aug 16 23:22:42 2023 daemon.notice nrd[11290]: ar_apinfo_collect[line 1107]: AP sync timer expires!
Wed Aug 16 23:23:01 2023 daemon.err uhttpd[7584]: sh: iwconfig: not found
Wed Aug 16 23:23:01 2023 daemon.err uhttpd[7584]: sh: iwconfig: not found
Wed Aug 16 23:23:13 2023 daemon.err nrd[11290]: _get_vap_status: fgets  failed. cmd wl -i  bss
Wed Aug 16 23:23:21 2023 daemon.err nrd[11290]: ar_config_load_thres[line 62]: Fail to open file /tmp/ai_roaming/ar_thres/30-09-C0-27-62-71_0
Wed Aug 16 23:23:21 2023 daemon.err nrd[11290]: ar_config_load_thres[line 62]: Fail to open file /tmp/ai_roaming/ar_thres/30-09-C0-27-62-71_1
Wed Aug 16 23:23:44 2023 daemon.err nrd[11290]: _get_vap_status: fgets  failed. cmd wl -i  bss

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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#1
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1 Accepted Solution
Re:DECO X20 V2.0 Random Reboots after firmware 1.2.1 Build 20230726-Solution
2023-10-20 23:53:59 - last edited 2023-10-23 02:39:54

  @MatchST 

 

in my case was i went back to fw version 1.1.4 Build 20221115 (im using deco x20 Hardware Version: V2) and was working pretty stable in my case i was using decos in AP mode so the old firmware for me was good a month later : was working normally so i tried this : factory reset from the app (wich didnt work) factory reset from reset button press and hold reset button to try HTTP Uboot web-based interface and from this update the decos to the actual firmware now its working normally a few notes on this : If the main deco restarts or turns off all network goes off try to change the main deco after the reset procedure also fun fact : i received only one email from support team all of this was by myself

Recommended Solution
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  2  
#5
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5 Reply
Re:DECO X20 V2.0 Random Reboots after firmware 1.2.1 Build 20230726
2023-08-18 02:26:42

  @Niconico 

Hi, welcome to the community.

I would like to forward your case to the senior engineers to see whether they had any other suggestions for this issue.

By the way, May I know the model number of your main ISP router?

Wait for your reply.

Best regards.

 

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  0  
#2
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Re:DECO X20 V2.0 Random Reboots after firmware 1.2.1 Build 20230726
2023-08-18 02:28:54

  @David-TP my isp router is Arris tg2482a (With some modifications made for my isp TIGO Colombia)

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  1  
#3
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Re:DECO X20 V2.0 Random Reboots after firmware 1.2.1 Build 20230726
2023-10-20 23:26:39

  @David-TP 

 

Is there any update on this? I just purchased two X20s and I'm having the exact same problem. My logs look similar and I'm also using an Arris router, an SB8200. I repplaced an Archer A7 router that worked flawlessly with the Arris. This problem is incredibly frustrating and I am very tempted to just return the devices and be done with it. I can provide logs but would prefer to do so privately.

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#4
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Re:DECO X20 V2.0 Random Reboots after firmware 1.2.1 Build 20230726-Solution
2023-10-20 23:53:59 - last edited 2023-10-23 02:39:54

  @MatchST 

 

in my case was i went back to fw version 1.1.4 Build 20221115 (im using deco x20 Hardware Version: V2) and was working pretty stable in my case i was using decos in AP mode so the old firmware for me was good a month later : was working normally so i tried this : factory reset from the app (wich didnt work) factory reset from reset button press and hold reset button to try HTTP Uboot web-based interface and from this update the decos to the actual firmware now its working normally a few notes on this : If the main deco restarts or turns off all network goes off try to change the main deco after the reset procedure also fun fact : i received only one email from support team all of this was by myself

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#5
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Re:DECO X20 V2.0 Random Reboots after firmware 1.2.1 Build 20230726
2023-10-23 02:39:25

  @MatchST 

Hi, welcome to the community.

I noticed you have Deco X20_V3 and actually there hasn't been a 1.2.x firmware for V3 yet. 1.1.4 is already the latest firmware for V3.

Are you able to help me record a video clip about the random reboot issue on Deco X20_V3, like the LED going from solid green to yellow, red, and then back to green? Or how often would the Deco reboot itself?

And You could forward the logs to support.forum@tp-link.com.

Thank you very much and wait for your reply.

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