This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.When I try to connect The cameras to my wifi for The firat time, it falls and The app tells me to make sure that my router is using something other than wpa3 encryption. Ive tried to change it but its not working pleaae help me
Hi,
You can refer to the link below to troubleshoot if you fail to set up your Tapo Cam.
What should I do if I fail to configure Tapo Camera?
If the problem remains, please help confirm the following information for further analysis.
1. Send me a picture of the error message that appears on the Tapo app during the configuration process.
2. The troubleshooting steps you did.
3. The LED status on the Tapo C200.
4. The wireless security type of your router's 2.4G Wi-Fi network.
Best Regards
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