Solution Wi-Fi Range Extender Causing Host Router No Internet
This Article Applied to
TL-WA850RE_V7;TL-WA855RE_V5
Issue Description
After setting up the extenders, users might notice that any device (laptop/desktop computer/mobile phone) trying to connect to the original router network is unable to connect. Over WiFi it says 'Connected, no internet' and for Ethernet connections, it seems to show it as an 'Unidentified Network'. Connecting these devices to the extender works fine. After switching off the extender, all the devices immediately work fine on the host network.
Available Solutions
The official firmware updates will soon fix this issue. For now, we recommend installing the following beta firmware, which has already resolved the problem;
| TL-WA860RE_V6 | TL-WA860RE_V6_1.0.12_build20231110 |
|---|---|
| TL-WA850RE_V7 | TL-WA850RE_V7_1.0.13 Build 231115 |
| TL-WA855RE_V5 | TL-WA855RE_V5_1.0.12_build20230801 |
| TL-WA854RE_V4 | TL-WA854RE_V4_1.0.12_build20231110 |
| RE105_V5 | RE105_V5_1.0.12_build20231110 |
How to manually update the firmware on the Range Extender: How to upgrade the firmware of my range extender.
Note: Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding!
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Hi, I think the beta firmware would work for you and there is a specific firmware for 850RE_V7.
Best regards.
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Ok, thank you.
The problem is that in the download page I can see the firmware with EU tag, because it redirects me to the Italian page but my range extender as the tag EN (even if I bought here in Italy) TL-WA850RE(EN) Ver:7.0.
This from the download page
| TL-WA850RE(EU)_V7_1.0.13 Build 231115 |
|---|
How can I download the EN version ? Or the EU version would be fine anyway ?
Thank you.
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I have an RE505X that is causing network interference exactly as described in this post. Should I use the beta firmware labelled RE105_V5 ? (It looks like the closest model to the the five you're offering here.)
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Hi, Thank you very much for the feedback.
The beta firmware of RE105 is not suitable for RE505X.
May I know the model number of your host router?
Are you able to constantly reproduce this issue on the RE505x?
Wait for your reply and best regards.
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Yes, the symptom is fully reproducible: interference starts a few seconds after the extender is plugged-in and stops immediately when I unplug it.
My Wi-Fi router is a brand new AX1800 (AX20(CA) Ver. 3) but it's not the only one that is affected. All hardwired devices on the network also keep disconnecting and reconnecting every few seconds when the extender is powered, including devices that are connected to the wired router that the AX1800 is connected to in cascade.
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Hi, Thanks for your time and patience.
I checked with the engineer just now and he hasn't received similar feedback on RE505X before.
Did you connect the RE505x via an Ethernet cable to AX20?
The current firmware of AX20 doesn't support Ethernet Backhaul over EasyMesh. If you connected them together via an cable, there would be a network loop which might cause the network disconnection.
Wait for your reply and best regards.
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