21
Votes

Record longer before motion detection events

 
21
Votes

Record longer before motion detection events

29 Reply
Re:Record longer before motion detection events
2024-09-20 21:23:29

  @Solla-topee YES !!! please allow for the camera to start recording a few seconds befor it detects motion ...

#22
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RE:Record longer before motion detection events
2024-09-26 09:22:19
WTH??? I recently purchased a dozen of these for a client that specifically wanted the tapo cams, as I was setting them up I thought wow, what nice little cams at such a great price, well now I see why... Motion detection doesn't record anything until it's too late. I guess tplink doesn't care after seeing how long this ISSUE (it's not a feature when it's just a basic standard capability that everything else has) which is a shame. The customer is dumbfounded and so am I. Unfortunately these will be taken down and returned and replaced with anything else as anything else has this "feature"... I can't even believe it, it's like a joke.
#23
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Re:Record longer before motion detection events
2024-09-26 09:36:06

  @RandyAndy This is probably my biggest complaint by far. As I said in an earlier post, I am forced to enable continuousrecording to ensure everything is recorded. There are other issues though, for example there is no way to skip backwards or forwards besides swiping the timeline which is very low resolution, essentially it's a complete waste of time since you first have to zoom in all the way (being careful not to slide left or right in the process!) and still end up going back or forward too far. A simple button skip +10/-10 seconds would fix this, I need to create a feature request for that. The other mayor annoyance is the fact that the notification sound is the same for all cameras. It would be so much better if each camera would have a different notification sound, this way I would know without having to open the app whether "the cat has entered the housee", or "there is someone at the front door". Development is very slow.

#24
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RE:Record longer before motion detection events
2024-09-27 07:47:58

  @rbennett 

Hi,
Typically, if the camera's detection and recording features are configured correctly, it will record when detecting events. If the camera's detection or recording feature is not working well and you are willing to troubleshoot, it's recommended to start a new thread here with the following information for further assistance.
1. The camera's model number and hardware version.
2. The detailed problem phenomenon.
3. Is an SD card inserted into the camera, or does the camera subscribe to the Tapo Care server?
Best Regards

#25
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RE:Record longer before motion detection events
2024-09-27 10:40:04

This cctv is so annoying I am getting 1second vidios which are missing everything I need to be seeing, thinking of changing this terrible and constantly unstable network cctv cam C510 outdoor to a better cam.

#26
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RE:Record longer before motion detection events
2024-09-30 08:20:48

  @Loadingeye66 

Hi,

You can try to reboot or reset the camera and then check if it will work fine.

Best Regards

#27
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RE:Record longer before motion detection events
2024-10-07 17:17:59
Recording 5 seconds before the motion detection and after the detection would be very helpful
#28
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RE:Record longer before motion detection events
2024-10-07 19:08:58

  @Pali-Madra The amount of time ideally would be user-defined per-camera setting. 5 seconds may work for you, but some users might require longer. My "Cat camera" doesn't need very long, I just want to know if my cat has entered the home, 5 seconds here would be fine. My front porch camera, on the other hand, benefits from recording longer, maybe 30 seconds or even 60 seconds. It doesn't matter, there shouldn't be a limit here. If the user chooses to record 5 minutes before the event, that should be possible. If two events overalp, they would just be a single event. I can't think of any technical challenges that would prevent this from being implemented.

#29
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Re:Record longer before motion detection events
a week ago

  @Solla-topee 

I second that request. Those are usually the basic features that the camera should have. I have cheaper camera that has that fonction and even better what other cheaper camera has that tapo doesn't have is choosing the exact time of the recorded video for preview. I will also add another very annoying issue and I am will open a new request about it which is the person detection it doesn't make difference between a cat a butterfly and a human being it's very very annoying no matter how the sensitivity is.

#30
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