@ImtiazAli , thanks for the advise.

I'm located in singapore, which I believe wifi 6 and WiFi 6e is available.

I've setup the 6ghz according to the guide you shared, there are 2 SSID setup in my deco app, one for 2.4/5 ghz, another for 6ghz.

However my mobile phone (Samsung s22+), tablet (Samsung tab s8+), and laptop (wifi6e ready) still cannot detect the 6ghz network.

Not sure if the deco equipment is faulty, and seeking tplink assistance.

Thanks,

Daniel

  @ImtiazAli this is a DECO issue....I have everything setup correctly with fully W6E compliant devices and about 50% of the time the W6E doesnt show up.....this only happens on DECO.....at my moms house I have a netgear and this does not happend at all.....

this is a chronic problem TPlink needs to address

  @David-TP 

Hi David,

Aside from the mobile & Tablet, my laptop is also unable to detect the 6ghz network. Following is the laptop wifi details.

i believe its the deco issue, instead 3 of my devices.

Kindly advise what to do next.

Thx, Daniel.

  @Dan1314 

I have a similar issue on the XE5300 which shares firmware and probably some hardware with the XE75 Pro.

I have been working with TP-Link Support Engineers to show them the issue.

Its likely not that the 6ghz is not working at all, the problem is the units do not broadcast the SSID consistently. Once a device is finally able to see it and connect the connection is solid.

If you watch a WiFi analyzer tool/app, you can see the SSID start and stop being broadcast constantly but mostly off, it seem to follow the pattern of the backhaul SSID (a hidden SSID on 2.4ghz and 5ghz, but a randomly generated name on 6ghz).

On 2.4 and 5ghz the backhaul SSID is broadcast intermittently but the users SSIDs (Main, Guest and IOT) are broadcast constantly,

On 6ghz the backhaul SSID AND the User SSIDs are broadcast and stopped at the same time, with them BOTH being off/stopped more then they are on.

I have a screencap of my Net Analyzer app showing the behavior on Andriod.

https://drive.google.com/file/d/1vPlNpBJn7tKCfsPVxbRu06VlRbXk7E7p/view

  @David-TP 

Hi David,

Just a note, I'm using M1 service provided instead of singtel.

I have a TP Link Archer 72, which on the cover says WIFI6. I've set it up but it only have 2.4ghz and 5 ghz SSID setup. It doesnot have 6ghz SSID like the deco xe75 pro does.

I am able to see nearby WiFi connection, but i am not sure how to determine if they are 6ghz.

I'm not well versed with networks and stuff, can I ask, what I'm suppose to detect for a 6ghz network is there should be 1 SSID with "_6GHz" in additional to my normal SSID right? It will be according to what I've set in my deco app.

On my mobile connection, it shows a radar with a 6 on it. But when I check my deco app on my connection, it says the connection is 5GHz.

Thanks,

Daniel.

  @Napsterbater 

Thanks for sharing.

I went to download 2 wireless analyser from playstore to scan for WiFi 6Ghz. I'm able to detect the 2.4ghz and 5ghz network around my house, but no WiFi 6 network was detected.

It seems the deco device is not even emitting the 6ghz bandwidth to be detectable, or as you say the off time is too long. 

It's really cumbersome to purchase a device which declare wifi6e ready, but have issues setting up to get the desired outcome.

Thanks,

Daniel