Difference?

Difference?

Difference?
Difference?
2024-01-15 07:39:13 - last edited 2024-01-17 06:47:54
Model: Tapo C500  
Hardware Version:
Firmware Version:

Hi.

 

I still don't understand the difference between Basic and Premium plans.

 

What's the difference, 7 or 30 days if the storage is unlimited? 

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Re:Difference? -Solution
2024-01-16 09:13:39 - last edited 2024-01-17 06:47:54

  @slava-canada 

Hi,
The differences between the Tapo Care Basic plan and the Premium plan are below:


1. The Basic plan support up to 5 cameras and the Premium plan support up to 10 cameras.


2. The Basic plan stores the video clips for up to 7 days and the Premium plan stores the video clips for 30 days. For example, if you subscribe to the Basic plan and a video clip is created over 7 days, it will be deleted automatically on the cloud server and you can't watch it via the Tapo app.


Best Regards

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Re:Difference? -Solution
2024-01-16 09:13:39 - last edited 2024-01-17 06:47:54

  @slava-canada 

Hi,
The differences between the Tapo Care Basic plan and the Premium plan are below:


1. The Basic plan support up to 5 cameras and the Premium plan support up to 10 cameras.


2. The Basic plan stores the video clips for up to 7 days and the Premium plan stores the video clips for 30 days. For example, if you subscribe to the Basic plan and a video clip is created over 7 days, it will be deleted automatically on the cloud server and you can't watch it via the Tapo app.


Best Regards

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Re:Difference?
2024-01-16 13:07:35

  @Solla-topee 

 

Thank you !!

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Re:Difference?
2024-01-17 06:48:52

  @slava-canada  You are welcome! smiley

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