TP Link C100 indoor camera not working on 5G

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TP Link C100 indoor camera not working on 5G

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

cherilipstix

2024-02-26 22:43:23 - last edited 2024-03-08 03:36:36

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-02-26

TP Link C100 indoor camera not working on 5G

2024-02-26 22:43:23 - last edited 2024-03-08 03:36:36

I've had my camera for two years and its been working really well. At that time my wifi frequency was at 2.4Gz. Now it's up to to 5 and the camera no longer works. Is there a fix or is there another TP link camera that will work with a faster wifi frequency. Already updated that app etc etc, nothing seem to work. I use to be able to also switch between the two frequencies, but that is no longer an option. Any suggestions?

1 Accepted Solution

Solla-topee

2024-02-27 12:16:06 - last edited 2024-03-08 03:36:36

Posts: 13387

Helpful: 2307

Solutions: 1925

Stories: 8

Registered: 2020-05-19

Re:TP Link C100 indoor camera not working on 5G-Solution

2024-02-27 12:16:06 - last edited 2024-03-08 03:36:36

@cherilipstix

Hi,
The Tapo C100 does not support the 5G Wi-Fi band and can work with the 2.4G Wi-Fi band only. Generally, a Wi-Fi router will provide 2.4G and 5G Wi-Fi bands to ensure all devices can connect.
It's recommended to contact your router support to check if the router can provide a 2.4G band, or you can buy a new router/AP that supports a 2.4G Wi-Fi band for the 2.4G devices to connect.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

TP Link C100 indoor camera not working on 5G

TP Link C100 indoor camera not working on 5G

Information

Voters 0

Tags