Hi. My desktop PC has Windows 11 23H2. I want to use my earphones (Earfun Air and Skullcandy Evo), but only the microphone does not work. The earphones sound great, but for example I can't make a video call because the microphone doesn't work. Windows recognizes the microphone in the <sound settings>, but it does not work. I installed the UB500 driver; I already updated the sound drivers, uninstalled them, updated them again and nothing. I repaired Windows 11 with Windows tech support and nothing. The same thing happens with the UB400 adapter, I remember that in Windows 10 I didn't have that problem. Even the OBS recognizes the microphone, but does not capture the sound.

Please, I need help.

Thanks!