Homeshield no longer recording app usage
I am using android 16 (UI 6.0)
I have a paid subscription for homeshield and have noticed that it no longer recording the time used or apps/websites visited for under my kids parent control.
Is there any way to fix this.
Thanks
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Hi, welcome to the community.
Could you please refer to this link to help me submit the APP log:
Moreover, a new 1.5.1 firmware was released for Deco X55_V1 a few days ago.
It is also suggested to install the latest 1.5.1 version to see whether it helped:
https://community.tp-link.com/en/home/forum/topic/657342
Thank you very much and wait for your reply.
Best regards.
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Hi, Thanks for the update. The log has been received and forwarded to the senior engineers for further assistance.
Please refer to the email for more suggestions.
Thank you very much and best regards.
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