Deco X50/X55 V1 1.5.5 Optimize The Overall App Experience / Network stability

Deco X50/X55 V1 1.5.5 Optimize The Overall App Experience / Network stability

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Re:Deco X50/X55 V1 1.5.5 Optimize The Overall App Experience / Network stability
2024-09-15 14:31:29

  @Nicosilva86 altough I truely appreciate all the efforts from @David-TP I fully agree that QC in software release s must get a big make-over and upgrade. 
 

Current status of deco X50 is 

- Connection Stable;

- App is useless cause of all the errors and false status indications of cliënts 

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#139
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Re:Deco X50/X55 V1 1.5.5 Optimize The Overall App Experience / Network stability
2024-09-16 03:10:22

  @David-TP I've been having absolutely horrible network performance, as far as stability is concerned, since upgrading my 3 X50's to firmware 1.5.5, build 20249718, around 2 weeks ago (my auto-upgrade is disabled).

 

The typical symptoms seem to be bad connectivity between the main router and the satellite nodes, to the point that the satellite nodes start blinking red, and then become green again after ~10-20 seconds.

 

Obviously, from a client perspective, a ping to the main router's IP will start showing timeouts when this happens...

 

The nodes have also not changed as far as their physical location is concerned, and pre 1.5.5, I did not have this issue at all and network performance was very good.  Or at least, I never noticed anything significant (which can quickly be seen/felt, in streaming or videoconference calls and such).

 

Thing I've tried, based on reading these forums, which haven't changed anything as far as this issue is concerned:

 

* Disabled Beamforming

* Upgraded the firmware to 1.5.5, build 20240816 Rel. 73213, beta

* Rebooting everything (even unplugging everything, just in case)

* Rebooting the modem connected to my main router

 

So, some questions that come to mind...

 

* Is there any other (beta?) firmware that I could try that might resolve this?

* Is it possible to downgrade from 1.5.5 to a previous 1.5.x version?  (I cannot seem to find this?  Not sure if there is one?)

* From what I understand, downgrading to 1.4.1 might be a possibility, but I don't exactly have an urge of wiping out all network configs (unless I can save these and re-apply easily somehow?)...

* Any other suggestion on what might be possibly helpful?

 

Cheers,

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#140
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Re:Deco X50/X55 V1 1.5.5 Optimize The Overall App Experience / Network stability
2024-09-16 17:24:02
After update 1.5.5, the last version When entering the Wi-Fi access control menu and choosing the Allow list mode ، He returns on his own to make the block list the next day . knowing that in the update Previous I didn’t have this problem Please fix this problem, thank you
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#141
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Re:Deco X50/X55 V1 1.5.5 Optimize The Overall App Experience / Network stability
2024-09-18 06:43:31

  @Darwiner 

Hi, Thank you very much for the feedback.

It is suggested to install the latest beta firmware here: Satellite Deco Units Work Well but Display Offline on the Deco APP

 

@Altmimi 

Could you please refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

Are you able to reproduce this issue constantly?

Wait for your reply.

 

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#142
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Re:Deco X50/X55 V1 1.5.5 Optimize The Overall App Experience / Network stability
2024-09-21 08:00:14

  @David-TP 

Hi David,

 

i've installed the beta version on my deco's x50. Due that there are issues with the presence indications of some clients in the app. Some aren't showing online even though the are connected. 
 

initially I thought that the beta solved this issue, it appears that this isn't the case . 

On one deco x50 I have all the network ports in use, accept the deco app shows only one online and connected. 

I hope this information helps. 

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#143
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Re:Deco X50/X55 V1 1.5.5 Optimize The Overall App Experience / Network stability
2024-10-01 19:16:07

Hey @David-TP,

 

I hope you are able to assist me please. I am based in NZ and currently have a Deco X50 mesh network. These are hardware v1.2 and currently running firmware  v1.2.0 build 20231229 Rel. 43148. Is the v1.5.5 firmware mentioned here region locked or incompatible for any reason with my Deco units? According to the Deco app this is the latest firmware available but this seems like really old firmware to me.

 

I look forward to hearing from you

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#144
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Re:Deco X50/X55 V1 1.5.5 Optimize The Overall App Experience / Network stability
2024-10-05 08:39:45
Exactly same here.
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#145
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Re:Deco X50/X55 V1 1.5.5 Optimize The Overall App Experience / Network stability
2024-10-05 08:47:08 - last edited 2024-10-06 15:49:31

The nightmare merry-go-round repeats every time from version to version. I guess they will never solve appearing/disappearing clients issues and the extremely slow deco response to any changes as well

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#146
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Re:Deco X50/X55 V1 1.5.5 Optimize The Overall App Experience / Network stability
2024-10-05 16:26:09

  @David-TP 

 

- - - 5. Improved the overall Deco App experience, especially with the online client list status. - - - 

 

this text is from the release notes of 1.5.5. current bugs:

- online clients are shown as offline;

- known online clients sometimes pop-up under a different ID. For instance, a known Samsung Phone shows up with the name "Sonos of Amelie". 
- that new different ID stays in the list, but the old correct ID also stays in the client list. So .. which device is it? Nobody knows. 

what a mess. And 1.6.0 has no indication that this issue is being solved. 


 

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#147
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Re:Deco X50/X55 V1 1.5.5 Optimize The Overall App Experience / Network stability
a week ago

  @David-TP In AP mode the main Deco doesn't show any network speed, the speeds stays showing 0 even when there is a lot of bandwith used. Therefore the networks speed isn't showed in the app at all.

 

This screenshot shows a small load on the node, but imho the speed of the deco should show the totals of the showed devices.

 

On the other 2 Deco's the total speed is shown correctly.

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#148
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