3 C425 ip cam installed; 2 of them often disconnected when I'm out of home

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3 C425 ip cam installed; 2 of them often disconnected when I'm out of home

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Ricky_KK

2024-07-15 12:41:04

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Registered: 2024-07-15

3 C425 ip cam installed; 2 of them often disconnected when I'm out of home

2024-07-15 12:41:04

Tags: #Live View #Tapo App Related #Remote Control

Model: Tapo C425

Hardware Version:

Firmware Version:

I have purchased 3 ip cams at home. When I tried to check the live images during my office hours, 2 of the cams will disconnect themselves and I was not able for re-connection until I was back to home and connected my phone with the wifi. I tried to reset 2 ip cams but issues happened again. Any users had the same experience?

1 Reply

Wayne-TP

2024-07-18 07:45:24

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Re:3 C425 ip cam installed; 2 of them often disconnected when I'm out of home

2024-07-18 07:45:24

@Ricky_KK

Are these two cameras showing offline? Or are you unable to view it on a remote network? Is there any error message?

Are all three cameras connected to the same WiFi? Do you have any network segment for the home WiFi?

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3 C425 ip cam installed; 2 of them often disconnected when I'm out of home

3 C425 ip cam installed; 2 of them often disconnected when I'm out of home

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