Deco PX50 does not stay connected to chosen unit

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Deco PX50 does not stay connected to chosen unit

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Deco PX50 does not stay connected to chosen unit
Deco PX50 does not stay connected to chosen unit
2024-07-16 02:53:39
Model: Deco PX50  
Hardware Version: V1
Firmware Version: 1.22

Experiencing multiple issues with network connectivity that only started after firmware 1.22, with similar being reported by other threads.

 

Issue one:

  • Unable to force a unit to only use Powerline Back-haul
    • Unit in Garage has a strong Powerline Back-haul and 1 bar of weak wifi signal through 30cm of concrete to the main unit which drops in and out;
    • On the App this deco unit changes between PLC and PLC + WiFi 2.4, but always with Strong PLC connection;
    • Since firmware 1.22 the unit would fully disconnect (flashing red light + saying disconnected on Deco app) although the Powerline remains Strong, suspecting it repeatedly attempts to use the WiFi Back-haul instead

 

Issue two:

  • Unit disobeys Connection Preference setting
    • I attempted to force the Garage unit to connect to another unit another floor up to fully remove the possibility of WiFi Back-haul
    • It worked for a few minutes but switched to the original unit although I turned off Auto mode and specifically appointed the upstairs unit as the signal source
    • This amplifies issue one as it now tries to switch between the upstairs unit, the original unit (PLC) and original unit (PLC + WiFi)

 

The whole point of buying a PX50 is for its Powerline Back-haul where WiFi is limited, if you do not allow an PLC-only mode, and can't force units to connect to a known strong signal source, your design philosophy is very counter-intuitive.

 

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Re:Deco PX50 does not stay connected to chosen unit
2024-08-01 03:44:12

  @strongflatwhite 

Hi, Thank you very much for your time and patience.

Personally, I don't think the firmware-1.2.2 caused the problem. If you like, the 1.2.2 would revert to 1.2.1 directly via web UI:

(The downgrade process is similar to the firmware upgrade process.)

https://www.tp-link.com/en/support/download/deco-px50/#Firmware

 

Back to the reported issues, since all the satellite Deco PX50s work the same, could you please switch the location of "Garage Deco" with another satellite PX50("Upstairs Deco" for example) to see whether the unstable Powerline Backhual issue follows the specific Deco or the same location?

For the "Connection preference", based on my experience, I always think there must be a reason why it is called "preferred". Within the Mesh threshold, it will prioritize the preferred Deco; however, it will disregard this preference if the selected option falls below the Mesh threshold values.

 

Thanks again and best regards.

 

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