Unable to assign an IP address to the Deco S7 open network from any Android device

Unable to assign an IP address to the Deco S7 open network from any Android device

Unable to assign an IP address to the Deco S7 open network from any Android device
Unable to assign an IP address to the Deco S7 open network from any Android device
2024-07-16 21:07:45
Tags: #Installation #Deco S7
Model: Deco S7  
Hardware Version:
Firmware Version:

When starting with installing a TP-Link Deco S7 AC1900 mesh network, I followed the steps marked in the Deco application. The problem is that the device cannot be detected automatically.


Next step, I tried to connect to the open network that the device has available for manual configuration. However, none of the Android devices I've tested can assign an IP address to the Deco. Therefore, it is impossible to connect to the network and continue with the configuration.


An important point is that when the Ethernet cable is disconnected from the Deco, the cell phones can connect to the device and it is possible to detect the Deco node and continue with the configuration of the mesh network. However, the moment the Ethernet is reconnected, the network is automatically disconnected and the process cannot be completed.


I have tried it with different smartphones and with the second node that I have available, so it works as the main one. Are there any extra settings I need to do on my devices? o Does the router need a certain bridge configuration or another? The Deco turns on normally and the blue LED flashes indicating that it is ready for configuration.

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#1
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4 Reply
Re:Unable to assign an IP address to the Deco S7 open network from any Android device
2024-07-17 02:01:34

  @Sandbox 

Hi, welcome to the community.

Are you able to help me record a video clip of your configuration process?

Or can I have some screenshots of the error message in the setup process?

It is also suggested to refer to this link:

Main Deco Failed to Complete Setup

 

Thank you very much and best regards.

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#2
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Re:Unable to assign an IP address to the Deco S7 open network from any Android device
2024-07-17 14:21:57

  @David-TP 

Hi, Thank you very much for your answer. I tell you that I tried to configure both Deco S7s in another house with a different router and with the same Android devices. The result was that the network could be configured easily and without any inconvenience, and the connection was stable and with internet access. Therefore, both nodes work properly.


Maybe the problem is with my router? Could you help me by mentioning if in some cases it would have to be necessarily configured in bridge mode? My router is an old ZTE brand. The problem arises because the configuration on the smartphone stays in a cycle where it tries to be assigned an IP. I might think that the router via Ethernet does not provide the basic requirements of the Deco.

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#3
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Re:Unable to assign an IP address to the Deco S7 open network from any Android device
2024-07-18 12:17:54

  @Sandbox What is the color of the deco led when the problem arises?

Does the Deco publish its "final" wifi name at that stage?

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#4
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Re:Unable to assign an IP address to the Deco S7 open network from any Android device
2024-07-18 14:15:43
The Deco LED blinks blue. When the device is searched, a WiFi network appears with the default name, which I understand is a temporary open network to continue with the installation. But it is inaccessible to the smartphone.
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#5
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