I’m facing critical issues with the Deco X60 router:
When using only 5GHz, some devices cannot find the SSID because the channel is fixed. In Bangladesh, Some devices can only detect 5G when the Wi-Fi channel exceeds 150.
When using both 2.4G and 5G, the network experiences significantly reduced speeds—only 20 Mbps compared to 80 Mbps on 5 GHz only.
Please advise on how to increase the channel width for the 5G network.
Hi, welcome to the community.
Can I have the current firmware version of your Deco X60?
By the way, How long you have had the Deco? Did you purchase the Deco X60 in the local market in Bangladesh?
I've confirmed with the local sales team before and the Deco products sold in the local market are region-customized. Its 5GHz works on band 4 only(channel 149-165).
Thank you very much and best regards.
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