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How to connect C310 camera to new wifi (router) ?

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How to connect C310 camera to new wifi (router) ?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
How to connect C310 camera to new wifi (router) ?
How to connect C310 camera to new wifi (router) ?
2024-09-17 02:31:57 - last edited 2024-09-26 08:21:19

The reset button on C310 camera is on the underside & difficult to undo the screws & press the reset button. Mine already installed high up & hard to get to. Last week changed ISP & have a new wifi (router), any other way to connect the camera to the new wifi without having to remove the cover from the camera & press reset button ?

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Re:How to connect C310 camera to new wifi (router) ?-Solution
2024-09-18 11:37:34 - last edited 2024-09-26 08:21:19

  @sky_dash90210 

Hi,
If the Tapo C310 shows online status on the Tapo app now, you can remove the camera from the Tapo app to reset the camera, and then reconfigure it to connect to the new Wi-Fi name.

If the Tapo C310 shows offline status on the Tapo app, removing it from the Tapo app won't reset it. You can try to set the new router's 2.4G Wi-Fi name, password, and security type the same as the old router, then reboot the camera and check if it will reconnect to the new router's Wi-Fi.

Best Regards

>>How to position my TP-Link camera for optimal performance. >>What to do if the Detection feature is not working on the TP-Link Camera? >>Encrypt microSD Card: Protecting Video Recordings Stored on the SD Card.
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Re:How to connect C310 camera to new wifi (router) ?-Solution
2024-09-18 11:37:34 - last edited 2024-09-26 08:21:19

  @sky_dash90210 

Hi,
If the Tapo C310 shows online status on the Tapo app now, you can remove the camera from the Tapo app to reset the camera, and then reconfigure it to connect to the new Wi-Fi name.

If the Tapo C310 shows offline status on the Tapo app, removing it from the Tapo app won't reset it. You can try to set the new router's 2.4G Wi-Fi name, password, and security type the same as the old router, then reboot the camera and check if it will reconnect to the new router's Wi-Fi.

Best Regards

>>How to position my TP-Link camera for optimal performance. >>What to do if the Detection feature is not working on the TP-Link Camera? >>Encrypt microSD Card: Protecting Video Recordings Stored on the SD Card.
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