Area Intrusion
Any suggestions as to why the Activity Zones don't seem to work? I have two zones set up so that the top left corner of the camera's field of view, which catches the road, is supposed to be excluded. I get regular alerts but all I can see is a car driving by in the supposedly excluded area. Ami doing something wrong?
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Hi,
The Away mode and the Home mode are two different sets of Detection, Alarm, and Notification settings for Tapo cameras. You can tap the button on the Tapo app > Cameras tab to quickly apply the preset settings to the cameras when you are home or away, and the settings in the Home/Away mode will overwrite the current settings.
How to edit Home and Away Mode for Tapo&Kasa Cameras on the Tapo app
In your case, it's recommended to check if the detection settings for your camera in the Home/Away mode are correct.
Best Regards
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Hi,
The problem is related to the camera settings and the actual events. Please confirm:
1. Go to the Tapo app > Camera's Device Settings > Detection page, and send me the enabled detection types page and the activity zone settings.
2. Can you share a video showing the car out of the activity zone triggers the camera's detection feature?
Best Regards
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@Solla-topee I have 5 options for Detection. Motion, Person and Line Crossing are Off. Area Intrusion and Camera Tampering are On. I went to the Activity Zone to take a picture for you, and the Zones have disappeared, I don't have any despite setting them up.
I have now set up the Zones again as per the photo below. I will wait and try to get some camera footage.
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Hi,
Thank you for your information and attempt.
For the activity zone settings disappear issue, please pay attention to whether you have used the Home/Away mode on the Tapo app > Cameras tab.
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@Solla-topee I had the camera set in home mode. I have just moved to away mode and back again to home whilst checking which mode it was in. I also set it into privacy mode accidentally, and then put it back.
I now have a completely different detection zone:
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Hi,
The Away mode and the Home mode are two different sets of Detection, Alarm, and Notification settings for Tapo cameras. You can tap the button on the Tapo app > Cameras tab to quickly apply the preset settings to the cameras when you are home or away, and the settings in the Home/Away mode will overwrite the current settings.
How to edit Home and Away Mode for Tapo&Kasa Cameras on the Tapo app
In your case, it's recommended to check if the detection settings for your camera in the Home/Away mode are correct.
Best Regards
- Copy Link
- Report Inappropriate Content
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