using the deco app causing deco to disconnect and restart

using the deco app causing deco to disconnect and restart

using the deco app causing deco to disconnect and restart
using the deco app causing deco to disconnect and restart
2024-09-25 03:47:42
Model: Deco X50  
Hardware Version:
Firmware Version: 1.5.5 Build 20240718 Rel.44414

As per the subject, when using the deco, my unit disconnects then restarts. This can be caused by refreshing the deco list panel, viewing, or editing the deco's connection preference on the app

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Re:using the deco app causing deco to disconnect and restart
2024-09-25 10:41:45

  @RobertAN 

Hi, welcome to the community.

Could you please try to install the latest beta firmware here to see whether it helped with the current issue:

Satellite Deco Units Work Well but Display Offline on the Deco APP

 

By the way, May I know how many online clients are connected to Deco Mesh?

How many of them are smart IOT devices?

Are the satellite Deco X50 units wirelessly connected together to establish a Mesh network?

 

Thank you very much and best regards.

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