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Hub H200 not Updating

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Hub H200 not Updating

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Hub H200 not Updating
Hub H200 not Updating
2024-10-12 12:06:12 - last edited 2024-11-25 02:51:05
Tags: #Installation #Device Connectivity #Tapo App Related
Model: Tapo H200  
Hardware Version:
Firmware Version: 1.3.2 build 20240424 rel.75425

This is new out of the box. When trying to add doorbell it says hub needs update. I update on the App to 1.3.6 it says it has worked, but it hasn't, when I press the check update button it says needs update! I am stuck in a loop. It's going back to Amazon soon and I'll get a Ring.

 

i have reset the Hub

restarted both the App and the Hub

removed the micro SD card

tried via both Wi-Fi and Ethernet cable.

 

I use Apple App.

 

Any other Idea's, I see this has been an issue for other customers. But the solution was not shared?

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#1
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1 Accepted Solution
Re:Hub H200 not Updating-Solution
2024-10-14 06:19:24 - last edited 2024-11-25 02:51:05

  @Flint1961 

 

Do you use Tapo app or Home app? Check the current firmware version of the H200 to verify when it is updated or not. Sometimes there may be a delay in the firmware update page where the information is no updated in time.

 

If it is not updated indeed, restart router and connect H200 via ethernet then perform the update again. Or consider connect H200 to mobile hotspot wifi to perform the firmware update: H200 Device Settings page > Network Connection.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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3 Reply
Re:Hub H200 not Updating-Solution
2024-10-14 06:19:24 - last edited 2024-11-25 02:51:05

  @Flint1961 

 

Do you use Tapo app or Home app? Check the current firmware version of the H200 to verify when it is updated or not. Sometimes there may be a delay in the firmware update page where the information is no updated in time.

 

If it is not updated indeed, restart router and connect H200 via ethernet then perform the update again. Or consider connect H200 to mobile hotspot wifi to perform the firmware update: H200 Device Settings page > Network Connection.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:Hub H200 not Updating
2025-01-13 05:56:51
I used s23 ultra 5g update you h200
B d dorle sir tapo C420s2 H200 hub network problem
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#3
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Re:Hub H200 not Updating
2025-01-14 08:00:05

  @100810081008 

 

Please share more details if you encounter any problems when using the Tapo device. You can post a new thread to start a discussion for your case. 

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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