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Tapo C325WB Tampering not working

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Tapo C325WB Tampering not working

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Tapo C325WB Tampering not working
Tapo C325WB Tampering not working
2024-10-25 18:47:55 - last edited 2024-11-14 11:01:35
Model: Tapo C325WB  
Hardware Version: V1
Firmware Version:

Hello,

 

I bought several Tapo C325WB but the tampering system is not working in any of them.

I have enabled the tampering feature and also enabled to receive notifications.

 

Is there anything else I need to do? I was hoping for it to work easily (I have moved, shaked, cover them, etc. and nothing).

 

Thanks.

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1 Accepted Solution
Re:Tapo C325WB Tampering not working-Solution
2024-10-28 17:31:09 - last edited 2024-11-14 11:01:35

  @Solla-topee 

 

They are working now. For some reason they are all working now. I had to reinstall all of them.

I honestly don't know what the issue was, but it's solved. Thank you.

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Re:Tapo C325WB Tampering not working
2024-10-28 08:33:38

  @viiKiing 

Hi,
Please confirm the following information for the reported issue.
  1. On the Tapo app > Camera's Device Settings > Detection page, go to the Camera Tampering page and send me a picture of it.
  2. Send us a picture of the camera's Device Settings > Notifications page.
  3. Can you share a video showing someone obstructs the camera but no notification received?
Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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#2
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Re:Tapo C325WB Tampering not working-Solution
2024-10-28 17:31:09 - last edited 2024-11-14 11:01:35

  @Solla-topee 

 

They are working now. For some reason they are all working now. I had to reinstall all of them.

I honestly don't know what the issue was, but it's solved. Thank you.

Recommended Solution
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  2  
#3
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Re:Tapo C325WB Tampering not working
2024-10-29 08:46:35

  @viiKiing Glad to hear the problem is solved. smiley

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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#4
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