Deco turning red and disabling whole network every 3 hours

Deco turning red and disabling whole network every 3 hours

Deco turning red and disabling whole network every 3 hours
Deco turning red and disabling whole network every 3 hours
2024-10-30 16:51:28
Model: Deco X55  
Hardware Version:
Firmware Version: 1.5.5

Hello

I have i problem with my Decos. I have them setup in Access Point mode, everything works normaly until it turns red and disables whole network every 3 hours. I disabled smart dhcp and it doesent changes anything.

Anyone had same problem?

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#1
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3 Reply
Re:Deco turning red and disabling whole network every 3 hours
2024-10-31 03:10:28

  @Karo7564 

Hi, Thank you very much for the feedback.

May I know the model number of the host router(DHCP server)?

How about your current network topology? Are the Deco X55s connected via a network switch?

- If there is a switch, can I also have the model number of the switch?

 

Wait for your reply and best regards.

 

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#2
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Re:Deco turning red and disabling whole network every 3 hours
2024-10-31 18:11:12

  @David-TP 

I have router and modem combined in one device specs in the photo.

2 decos are dirrectly connected to it, the 3rd one is on wirreles connection.

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#3
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Re:Deco turning red and disabling whole network every 3 hours
2024-11-01 02:28:47

  @Karo7564 

Hi, Thanks for the update.

Can you change the network topology a little bit, leaving only one Deco X55 connected directly to the ISP modem router, such as:

Internet---EVW32C-ON---main Deco X55---<cable>---satellite Deco X55#1, the satellite Deco X55#2 is wirelessly connected.

 

I think when there are two Deco X55s directly connected to the ISP router, the Ethernet Backhaul seems to trigger the Loop Detection on the EVW32C-ON.

 

Thank you very much and wait for your reply.

Best regards.

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#4
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