Deco BE85 randomly disconnecting from ONT after reboot

Deco BE85 randomly disconnecting from ONT after reboot

Deco BE85 randomly disconnecting from ONT after reboot
Deco BE85 randomly disconnecting from ONT after reboot
3 weeks ago
Model: Deco BE85  
Hardware Version: V1
Firmware Version: 1.0.1.9 Build 20240719 rel 42399

I have a 2 pack Deco BE85, the past 2 weeks I have been experiencing random drop off from my ONT. to resolve this I have to disconnect my lan from main Deco to the TP link SX105 - 5 port switch and restart it. Any one experience this? BE85

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#1
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3 Reply
Re:Deco BE85 randomly disconnecting from ONT after reboot
2 weeks ago

  @Ash89 

Hi, welcome to the community.

Can I have a picture of your network topology with Deco BE85, such as:

ISP router---TL-SX105---main Deco BE85----<wifi> satellite BE85

                        

-And is Deco BE85 working in "Wireless router" mode or "Access Point" mode?

 

Have you noticed any Deco BE85 turn red during the disconnection?

 

It would also be highly appreciated if you could save a copy of the system log when Deco BE85 dropped out and send the log to support.forum@tp-link.com (please add the forum ID-713690 in the subject)

Deco web interface login

 

It is also suggested to refer to the following troubleshooting guide:

Fix unstable connection when connected to the Deco network

 

Wait for your reply and best regards.

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#2
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Re:Deco BE85 randomly disconnecting from ONT after reboot
2 weeks ago

  @David-TP 

ISP router -> Main Deco BE85-> TL-SX105-> <wired backhaul > Satellite BE85.

 

it will turn red randomly or if I set it to reboot at the schedule time. I have to unplug my Ethernet cable connected to the TL-SX105 switch and reboot before I can get it online again. I have check my ISP modem when the BE85 turn red. There is internet connection directly from my isp modem.

 

BE85 is set as wireless router mode.

 

when BE85 turn red I loses internet connection.

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#3
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Re:Deco BE85 randomly disconnecting from ONT after reboot
2 weeks ago

  @David-TP  hi I just installed the new BE85 firmware and when it went into reboot the light turn red. I cannot get any connection from my isp modem.

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#4
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