TP-link X50 and Starlink - Wifi connections keeps dropping

TP-link X50 and Starlink - Wifi connections keeps dropping

TP-link X50 and Starlink - Wifi connections keeps dropping
TP-link X50 and Starlink - Wifi connections keeps dropping
Tuesday
Model: Deco X50  
Hardware Version:
Firmware Version: 1.4.5 Build 20240828 Rel. 84587

Hello,

 

I'm using Starlink as my ISP and have it in bypass mode (Ping at 99.87% and almost no outages for over 0.1s) and connected a Deco X50 directly to it (hardwired of course). And set 2 other deco's for internal use and 2 outdoor versions of it (X50-Outdoor -> 1.2.6 Build 20240723 Rel.10139). 

 

I live in an old building (mansion) in Italy with very thick walls, so I've place the deco strategically to have the most signal for the places I frequent through the day. The outdoors are hardwired connected via a TP-link Switch I've also placed in the network (also my TV and PC are hardwired). Usally I've 2 or 3 bars wherever I go so coverage is good (I think). 

 

The wifi is set up as follows:

* 2.4 GHz and 5 ghz network with 1 name

* security is low (WPA/WPA2) because of 1 device that is older and cannot connect if I up the security (and I would very much like to keep that one)

* bandwidth for 5 ghz : 160 MHZ

 

At first it was no problem; everything worked perfectly. Good connection all of the time. 

 

What I'm now experiencing is that the wifi connection seems to drop for no apparent reason. I'm suddenly on 5g/3g (mobile reception which sucks here on the mountain where I live). It does reconnect but sometimes I need to switch the wifi off and on again on my mobile devices. I'm also noticing this on my hardwired connections (like TV and PC) as of late. I do not understand why this is happening. When this happened I also checked the connection with my Starlink to see if it was giving problems but it says it's online and no drop on packages. 

 

Already tried: 

- Run diagnostics I see everything is fine. No wifi interference. 

- disabled Fast roaming and Beamforming (I read somewhere here that it might solve this problem; it does not)

- I tried third-party software to check my network: and it says all is fine. 

- I've checked the Starlink connection but also it seems to be working fine. 

 

But still, the network keeps crapping out on me. 

 

What could it be? Does anyone have a suggestion? Expect for a new deco system preferably ;-). 

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#1
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2 Reply
Re:TP-link X50 and Starlink - Wifi connections keeps dropping
23 hours ago

  @Martin-78 

Hi,

 

Please check the LED light when the internet drops. And also use a wired device to test the Starlink modem.

If it is still green, you can change the DNS settings to Google DNS.

If the LED is red but the wired device works normally, you can do MAC clone on the Deco.

But if the the wired device cannot get internet either, please contact your ISP for help.

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#2
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Re:TP-link X50 and Starlink - Wifi connections keeps dropping
18 hours ago
Thank you for your repley. The led's on the deco are staying green at the moment the mobile devices are disconnected (I still do not know what is the cause of that, the deco's or the mobile devices themselves). The DNS has already been set to the google one. Sometimes it looks like the wired devices are also having trouble getting data but it doesn't show in the deco app and the lights keep on being green. I do not understand the mention of a MAC clone.
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#3
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