Doorbell D235 app shows "No recordings"

Doorbell D235 app shows "No recordings"

12 Reply
Re:Doorbell D235 app shows "No recordings"
a week ago

  @ArjunPrasad 

 

This might be another issue unrelated to this post if your device is Tapo C420. Check the SD card status, try to reinsert the SD card. Format the SD card and monitor whether the problem will reoccur (backup the videos to a computer if there are important contents). 

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#12
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Re:Doorbell D235 app shows "No recordings"
Yesterday

  @Clancy87 

Hi all, i alo have the same issue where, when the 512GB Sandisk High Endurance SD Card is full i see only the screen grabs but i cannot play the video and i noticed the recording is not recording anymore but it still detects and provide screen grabs on the bottom list but i cannot play it with a black screen.

 

I noticed this is a issue with everyone when i googled this issue.

 

The people affected all have the latest update build and are wired with loop recording turned on.

 

In order to get back the continuous recording i have to reformat the SD card to become empty again. So when the SD card is full it stpos recording sop there's an issue with loop recording here and not the issue with the SD Cards.

 

Can we have a resolution to this matter urgently please?

 

Thanks

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