Hello everyone,

My Deco XE75 Pros have been experiencing frequent problems with random internet disconnections. The main node and AP nodes consistently display a green LED; however, my devices often indicate no internet access, and this issue occurs several times daily. A reset sometimes stabilizes the connection, but the problem inevitably returns after 20–40 minutes.

Setup Details:

• Hardware: Deco XE75 Pro (main node and two satellites).

• Firmware: Updated to the latest available version.

• Connection: Main node plugged directly into a modem/router combo.

Steps Taken:

• Hard reset of the entire Deco network, which temporarily resolved the issue, but disconnections resumed.

• Switched to AP mode as suggested in other threads, with no improvement.

• Disabled features like Beamforming and Fast Roaming - device dropouts persisted.

• Verified ISP modem/router bridge mode settings; no outages were reported in the area.

• Tested my ISP router and computer directly connected to the media converter - no issues occurred.

Recurring Issues:

• Devices (including smart home and IoT) repeatedly lose connection or disappear from the client list, even on a dedicated IoT band.

• Satellite nodes frequently disconnect and reconnect and sometimes switch between wired and wireless backhaul.

• LAN functionality stops working during WAN outages, preventing local file sharing and intranet activities.

• The client list often displays incorrect device names or fails to update when devices connect or disconnect.

I’m wondering if TP-Link can provide beta firmware or more advanced troubleshooting steps. I’d also appreciate input from anyone who has resolved similar issues or found a reliable workaround.

If TP-Link moderators are reading this, could this issue please be escalated for further investigation? Any detailed guidance or a firmware update would be greatly appreciated.

Thanks in advance for your help!