BE85 Stability Firmware v1.1.1
Hi
Recently updated to v1.1.1 of the firmware and in the 6 days or so it has been installed the 2nd node is offline on 5 of those days in the morning. To get it back online I have had to reboot the main node then the 2nd node.
Never had issues like this before and I have had them since June. I don't know if it is an issue when it comes out of ECO mode or not, but its a real pain in the a*** and I only realise when I go to start work.
Anyone else had similar issues?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, Thank you very much for the feedback.
Is the satellite Deco BE85 connected to the main Deco BE85 via WiFi or an Ethernet cable?
Did Deco BE85 stay blinking red during the disconnection?
Since you mentioned "ECO Mode", can I have a screenshot of your ECO configuration?
If possible, it is suggested to save a copy of the web UI system log before restarting any Decos when the satellite BE85 appears offline again.
(you could send the system log to support.forum@tp-link.com)
Wait for your reply and best regards.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
If you mean for the UK it is here
https://www.tp-link.com/uk/support/download/deco-be85/v1/
- Copy Link
- Report Inappropriate Content
Hi David
They are connected via WIFI
The secondary is flashing red during this time
Here is my ECO settings
I will get the log output when I can
- Copy Link
- Report Inappropriate Content
Unfortunately, that's the link to BE85 v2 even though v1 is entered in the selector.
https://static.tp-link.com/upload/firmware/2024/202411/20241125/Deco%20BE85_V2_1.1.1_241023.zip
- Copy Link
- Report Inappropriate Content
Oh yes how odd! What version are you running? can you run an update from within the app?
Seems to be an issue there then from the TPLink download site.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Intreresting!
I was on 1.0.20 before as well, and I manually updated to 1.1.1 so I guess I used the same listed as v2.
TPLink really need to fix this ASAP for us in the UK.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Thank you very much for the system logs.
The case has been forwarded to the senior engineers for further assistance. Please check the email later for more suggestions.
Best regards.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 213
Replies: 10
Voters 2
