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X20-DSL No control via UI, only status

philster404

2 weeks ago - last edited 2 weeks ago

Posts: 2

Helpful: 0

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Registered: 2024-12-09

X20-DSL No control via UI, only status

2 weeks ago - last edited 2 weeks ago

Tags: #Installation #Deco App Related #TP-Link ID Related #Firmware Update

Model: Deco X20-DSL

Hardware Version: V1

Firmware Version: 1.0.13 Build 20231226 Rel. 64412

In the last few months the UI on my X20-DSL has changed such that I aam unable to do anything beyond check status.

The Advanced tab shows status information only and there is no longer the optiions to change any settings at all.

I have the most current firmware.

I have reset and setup the device from scratch twice and it is exactly the same.

I have tried 3 different browsers (Brave, Firefox & Edge) and all the same.

3 Reply

David-TP

2 weeks ago

Posts: 12867

Helpful: 1816

Solutions: 1299

Stories: 9

Registered: 2020-04-14

Re:X20-DSL No control via UI, only status

2 weeks ago

@philster404

Hi, welcome to the community.

the web UI of Deco is mainly used to view the network status and manually update the firmware. If you plan to configure advanced features or modify any network settings, they need to be went through Deco APP.

Get to know Deco APP 3.0

Thank you very much and best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

philster404

LV1

2 weeks ago

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-12-09

Re:X20-DSL No control via UI, only status

2 weeks ago

@David-TP thank you.

That has solved the issue.

Do you know why the ability to configure via web UI was removed and vested solely with the app?

David-TP

2 weeks ago

Posts: 12867

Helpful: 1816

Solutions: 1299

Stories: 9

Registered: 2020-04-14

Re:X20-DSL No control via UI, only status

2 weeks ago

@philster404

Hi, Thanks for the update. I think it is more like a product positioning strategy. Deco Mesh aims for a simple set up and easy management experience.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

X20-DSL No control via UI, only status

X20-DSL No control via UI, only status

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