Tapo Doorbell D230S1 - Notification with image when ringing

Tapo Doorbell D230S1 - Notification with image when ringing

Tapo Doorbell D230S1 - Notification with image when ringing
Tapo Doorbell D230S1 - Notification with image when ringing
a week ago - last edited a week ago
Model: Tapo D230S1  
Hardware Version:
Firmware Version:

Hello, i'm about to buy this device but i want to ensure two points :

 

1- On Android device, when someone rings the bell, does the notification shows a video capture without subscription to Tapo Care ? 

I ask this because this is not the case on camera like C210, I receive notification when a motion is detected but without a screenshot of the scene (but I knowed this before buying it, and this is unfortunately a reserved feature for Tapo Care users).

 

2- I plan to install on my entry on the side (90 degree to the door) - i.e the camera will not face the street. Is the viewing angle sufficient to show a person that stay at one meter of the door in that case ?

 

Thanks in advance for your response.

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#1
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3 Reply
Re:Tapo Doorbell D230S1 - Notification with image when ringing
a week ago

  @cth35 

Hi,
1. The feature you mentioned is the Rich Notification feature, it's available only after subscribing to the Tapo Care service.

 

2. Install the D230 on the side of the entry won't affect the doorbell's viewing angle, it should be able to show the person who stays one meter away from the doorbell camera.
(Note: The data(one meter) is measured based on the optimal installation height of 1.2m of the doorbell, the actual distance will be affected by the installation height.)

 

Best Regards

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#2
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Re:Tapo Doorbell D230S1 - Notification with image when ringing
a week ago

@Solla-topee Thanks for your reply.

Do you know if one day the rich notification feature will be free ? Tapo Care is too exepnsive and I don't need cloud storage as i'm using a NAS.

It's quite anoying for a doorbell to click on notification and open the app so see who's at the door :-( All other competitors have this feature included in their app for free. For cloud storage I understand that it costs but taking a screenshot when someone rings the bell should be costless.

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#3
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Re:Tapo Doorbell D230S1 - Notification with image when ringing
a week ago

  @cth35 

Hi,
We do not have the information about if and when the rich notification feature will be free, but I'll log your feature request and forward it to the relevant team for evaluation.
Best Regards

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