This Article Applied to

Deco X50/X55_V1/1.6,V2/2.6

Deco X20/Deco X60 V4/V4.6

Phenomena Description

Occasionally, users might find Deco APP shows 0 clients connected or the online list is almost empty. While these devices appear to be connected to Deco Mesh and actually work well.

Available Solutions

The following beta versions have been confirmed to be effective, and the fixes will be incorporated into the official releases in the future.

Update Advice:

1. Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding.
2. How to manually update the firmware via web UI- How to Update the Firmware of Deco.