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Deco
Solution Deco APP Frequently Showing "0 Online Clients"
SolutionDeco APP Frequently Showing "0 Online Clients"
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2025-01-10 09:10:02 - last edited 2025-06-11 01:49:54
Posts: 16942
Helpful: 2497
Solutions: 2784
Stories: 9
Registered: 2020-04-14
Deco APP Frequently Showing "0 Online Clients"
2025-01-10 09:10:02 - last edited 2025-06-11 01:49:54
This Article Applied to
Deco X50/X55_V1/1.6,V2/2.6
Deco X20/Deco X60 V4/V4.6
Phenomena Description
Occasionally, users might find Deco APP shows 0 clients connected or the online list is almost empty. While these devices appear to be connected to Deco Mesh and actually work well.

Available Solutions
The following beta versions have been confirmed to be effective, and the fixes will be incorporated into the official releases in the future.
| Deco X50/X55_V1/1.6 | 1.6.7_build_20250314_Pre Release |
| Deco X50/X55_V1.2/1.26 | 1.4.5_build_20250108_Beta |
| Deco X20/Deco X60_V4/V4.6 | 1.6.6_build_20250306_Beta |
Update Advice:
1. Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding.
2. How to manually update the firmware via web UI- How to Update the Firmware of Deco.
▶Check What's Currently Going on With Deco
▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection
▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN
▶Deco BE65_V2_1.2.10 New Firmware with Enhanced Stability & Interference Resistance
▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More
Try to leave a Message if urgent help is required.
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Re:Deco APP Frequently Showing "0 Online Clients"
8 hours ago
@ARGamingPK1 x20v4
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Re:Deco APP Frequently Showing "0 Online Clients"
8 hours ago
@JWhitaker80 cool. but maybe 1,7.7 or 1.8 ;)
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2025-01-10 09:10:02 - last edited 2025-06-11 01:49:54
Posts: 16942
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