Devine sharing

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Devine sharing

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Devine sharing
Devine sharing
2025-01-28 14:40:18 - last edited 2025-02-18 11:23:58

I have the Tapo D230 doorbell. I shared the doorbell with a tenant that no longer lives at the house. I have went into remove them from the device, but they are not there. The only place I can see them is in login security to see when they logged into the camera last how do I

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Re:Devine sharing-Solution
2025-02-12 10:39:27 - last edited 2025-02-18 11:23:58

  @Hallie1977 

Hi,
1. If you have shared your camera with other TP-Link accounts, you can refer to the "How to stop device sharing?" part in the instructions below to remove the shared accounts.
How to share my Tapo Smart Devices with family
 

2. If you shared your TP-Link account with others so they can access your camera, please refer to the instructions below to change the password of your account so that the other person can't log in to the Tapo app with the old password.
What can I do if I forget my password of the cloud account
 

You can also enable the 2FA feature on the Tapo app to protect your account.
Making Your Account More Secure: Introducing Two-Step Verification (2FA) for the Tapo App
 

Best Regards

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Re:Devine sharing-Solution
2025-02-12 10:39:27 - last edited 2025-02-18 11:23:58

  @Hallie1977 

Hi,
1. If you have shared your camera with other TP-Link accounts, you can refer to the "How to stop device sharing?" part in the instructions below to remove the shared accounts.
How to share my Tapo Smart Devices with family
 

2. If you shared your TP-Link account with others so they can access your camera, please refer to the instructions below to change the password of your account so that the other person can't log in to the Tapo app with the old password.
What can I do if I forget my password of the cloud account
 

You can also enable the 2FA feature on the Tapo app to protect your account.
Making Your Account More Secure: Introducing Two-Step Verification (2FA) for the Tapo App
 

Best Regards

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