Deco has 30-60 sec pauses in receiving data

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Deco has 30-60 sec pauses in receiving data

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Deco has 30-60 sec pauses in receiving data
Deco has 30-60 sec pauses in receiving data
2025-03-07 14:17:24 - last edited 2025-04-01 08:16:56
Model: Deco X20-4G  
Hardware Version:
Firmware Version: 1.1.5

Dear all,

 

My Deco after 1 year of perfect job started acting like a firewall appeared: sometimes the internet speed is fantastic, but sometimes it "thinks" for 30-60 seconds before downloading the results. 

 

To test the cell provider service I placed the same sim-card inside a simple Samsung phone and created a hotspot: all worked perfectly well. No I am sure there is no issue with the cell provider. 

 

Of course all the parental controls are switched off and there is no firewall installed. 

 

Thanks!

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Re:Deco has 30-60 sec pauses in receiving data-Solution
2025-03-10 08:09:52 - last edited 2025-04-01 08:16:56

  @anton_plekhov 

Hi, Thanks for the feedback.

"Sometimes it "thinks" for 30-60 seconds before downloading the results. "

-Would it frequently happen when the devices started downloading some specific files or videos, or gaming loading?

-On which devices have you often observed this behavior or randomly on all mobile devices?

 

It is also recommended to change the LAN DNS under Deco APP>More>Advanced>DHCP server to 8.8.8.8/8.8.4.4 on the Deco, then restart the Deco once to monitor whether the issue repeated again:

How to change DNS server settings on my Deco

Best regards.

 

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Re:Deco has 30-60 sec pauses in receiving data-Solution
2025-03-10 08:09:52 - last edited 2025-04-01 08:16:56

  @anton_plekhov 

Hi, Thanks for the feedback.

"Sometimes it "thinks" for 30-60 seconds before downloading the results. "

-Would it frequently happen when the devices started downloading some specific files or videos, or gaming loading?

-On which devices have you often observed this behavior or randomly on all mobile devices?

 

It is also recommended to change the LAN DNS under Deco APP>More>Advanced>DHCP server to 8.8.8.8/8.8.4.4 on the Deco, then restart the Deco once to monitor whether the issue repeated again:

How to change DNS server settings on my Deco

Best regards.

 

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