Camera continually goes offline

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Camera continually goes offline

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74 Reply
same problem
2017-02-27 22:59:21
nc250 nc210, goes offline all the time, works fine for some time, and then goes offline, very bad very bad, a lot of money for nothing
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#53
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Some problem nc220 wired network, with tplink router
2017-03-09 02:50:38
Some problem nc220 wired network, with tplink router, i tried by wifi, wired, with two different routers. The network works properly and the cameras are storing the streaming in my server but it goes offline randomly.

I need a fix urgently.
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#54
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Re:Camera continually goes offline
2017-03-10 05:12:06
una mierda total , usandola en 720 no tengo problemas pero es una mierda.
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#55
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Re:Camera continually goes offline
2017-03-12 16:18:46
I have the same problem with my NC200 camera. This is very annoying!
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#56
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Re:Camera continually goes offline
2017-03-25 13:57:22
and solution ????

bad company tp-link
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#57
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Re:Camera continually goes offline
2017-04-06 18:12:21
Same problem here, bought the NC210 and installed everything within 5 minutes.
At first i was happy, everything went smooth and the immage was clear.

Withing a few hours my led was blinking red and i tried to acces te cam with the app but it was offline....

I preformed a reset and within a few hours it was offline again....
Now i went to get my old router and set it up, you can guess what hapend.... offline....

I'm going to send it back to the store where i bought it...
Why does Tp-link still sells this item if its broken for over a year?

This cam sucks....
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#58
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Re:Camera continually goes offline
2017-04-19 13:34:01
we all offline problem occurs on NC200.
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#59
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Re:Camera continually goes offline
2017-04-19 13:36:40
Somebody already Fix This?
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#60
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Re:Camera continually goes offline
2017-05-01 08:04:39
I have a nc450. I think the problem is that the fallback ip address is configured to an unsupported ip in my router. In advanced settings I changed the IP to the one assigned by the router. I'm waiting to see if that fixes the problem. I get this information from the camera LOG. For some reason it reconnects to wifi and leave the default 192.168.0.10.

The worst problem is that I have two cameras, and when this happens, they BOTH set their IP addresses to 192.168.0.10 ! So they wont go online... never!

So I changed the fallback IP addresses and now waiting to see if the problem is gone.

The auto configuration should take this in consideration and if you configure more than one camera it should set the fallback address to the one assigned by the router.

Mariano.
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#61
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Re:Camera continually goes offline
2017-05-03 17:59:58
I have the same problem, thanks for the help.
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#62
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