C210 porr performance when viewed from the internet...ok from the LAN

yorgos72

2025-05-05 16:12:24 - last edited 2025-06-10 05:48:08

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Registered: 2025-05-05

C210 porr performance when viewed from the internet...ok from the LAN

2025-05-05 16:12:24 - last edited 2025-06-10 05:48:08

Model: Tapo C210

Hardware Version: V3

Firmware Version: 1.1.2

The camera is installed on a ADSL connection 13mbit download and 1 mbit upload. I have read the forum and i know tp-link suggest 5Mbit upload but

im trying to watch the 720p stream that is only 200-300 Kbit so my connection should be able to handle it...but even with 720p (and not 2K) the camera cannot

be viewed from the internet...from LAN its ok but i didnt buy it to watch it from the LAN... is it because the stream is coming to Greece where I am coming from USA ?

I say again 300Kbit is watchable with my connections upload but when i try it it isn't...even PTZ movements take for ever to be transmitted to the camera and the

outcome of a OTZ press comes on screen on 10 seconds...practically the C210 worthless...I tried it with more upload bandwidth and it's ok...what can I do ?

I see something for a 360p stream but there is not such option in the tapo software

1 Accepted Solution

Solla-topee

2025-05-08 06:46:48 - last edited 2025-06-10 05:48:08

Posts: 16752

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Re:C210 porr performance when viewed from the internet...ok from the LAN-Solution

2025-05-08 06:46:48 - last edited 2025-06-10 05:48:08

@yorgos72

Hi,
It's unfortunate to hear that you’ve been experiencing difficulties with the remote viewing of your camera. Generally, video streaming requires a certain amount of bandwidth to transmit images effectively. Although you have reduced the camera's resolution to 720P, factors such as bandwidth limitations, network congestion, and the impact of cross-border data transmission can still negatively affect your viewing experience.

If you are unable to connect the camera to a router with better bandwidth, here are some suggestions that may help improve the situation:
1) View during Off-Peak hours: Try accessing the camera during times when network usage is lower. This may lead to a smoother experience.
2) Positioning: If possible, place the camera closer to the router to improve Wi-Fi signal strength and speed.
3) Router Settings: Consider changing the 2.4GHz channel on your router to see if it improves speed. Additionally, you can explore using QoS features to prioritize the camera's traffic.

Best Regards

>>How to position my TP-Link camera for optimal performance. >>What to do if the Detection feature is not working on the TP-Link Camera? >>Encrypt microSD Card: Protecting Video Recordings Stored on the SD Card.

C210 porr performance when viewed from the internet...ok from the LAN

C210 porr performance when viewed from the internet...ok from the LAN

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