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TP-Link HUB 200 Failed to Connect to Prepaid WiFi

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TP-Link HUB 200 Failed to Connect to Prepaid WiFi

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TP-Link HUB 200 Failed to Connect to Prepaid WiFi
TP-Link HUB 200 Failed to Connect to Prepaid WiFi
2025-05-17 07:53:56 - last edited 2025-06-10 05:47:55
Model: Tapo H200  
Hardware Version:
Firmware Version:

Issue: H200 shows solid amber and fails to connect to TAPO app when linked to a prepaid WiFi router.

Steps Tried:

Case 1:

  1. Reset H200

  2. Connected H200 to prepaid WiFi router via LAN

  3. H200 shows solid amber

  4. TAPO app can't detect H200

  5. Confirmed H200 and phone are on the same subnet


Case 2:

  1. Connected prepaid router to PC via LAN – internet works

  2. Reconnected router to H200 – still solid amber

  3. Tried TAPO app again – still fails to connect

 

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#1
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1 Accepted Solution
Re: TP-Link HUB 200 Failed to Connect to Prepaid WiFi-Solution
2025-05-19 01:56:46 - last edited 2025-06-10 05:48:02

  @KZF 

 

Check the suggestions here and see if there is anything you haven't tried. Troubleshooting: What to do If Fail to Configure Tapo H200 Hub

 

If you use an iPhone, make sure the Local Network permission is enabled for the Tapo app. You may try to perform the setup with another phone or tablet.

 

Do you see the H200 on router's client list?

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Re: TP-Link HUB 200 Failed to Connect to Prepaid WiFi-Solution
2025-05-19 01:56:46 - last edited 2025-06-10 05:48:02

  @KZF 

 

Check the suggestions here and see if there is anything you haven't tried. Troubleshooting: What to do If Fail to Configure Tapo H200 Hub

 

If you use an iPhone, make sure the Local Network permission is enabled for the Tapo app. You may try to perform the setup with another phone or tablet.

 

Do you see the H200 on router's client list?

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Re: TP-Link HUB 200 Failed to Connect to Prepaid WiFi
2025-05-19 03:49:44

  @Wayne-TP 

Hi Wayne,

I'm using android.

Yes, I saw H200 on router list and the status is connected.

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#3
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Re: TP-Link HUB 200 Failed to Connect to Prepaid WiFi
2025-05-19 04:39:14
Tried to ping the IP of H200. My laptop DHCP IP: 192.168.254.154 H200 DHCP IP: 192.168.254.123 They are all connected in the same router. "Request timeout for icmp_seq 0" appearing
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#4
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Re: TP-Link HUB 200 Failed to Connect to Prepaid WiFi
2025-05-21 09:45:29

  @KZF 

 

To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. 

 

If the email you used to register for the TP-Link community is not your contact email or you cannot access it, please send me your contact email through private message.
 

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