Switch H265 to H264 on Tapo C212 for better compatible with NVR

chimdien

2025-06-18 04:54:47 - last edited 2025-06-18 08:45:48

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Registered: 2025-06-18

Switch H265 to H264 on Tapo C212 for better compatible with NVR

2025-06-18 04:54:47 - last edited 2025-06-18 08:45:48

Tags:

Model: Tapo C212

Hardware Version: V2

Firmware Version: 1.4.4

I'm having issue with Synology Surveillance Station when adding the Tapo C212 via ONVIF protocol. It appears to be H264 but I think it's H265 instead which cause my NVR system in trouble for not able to handle H265 with preview and some event detection tasks.

By adding the Tapo C212 via RTSP protocol, it appear to be H265.

I have fumbled through all the settings in the Tapo app but cannot find a place to change from H265 to H264. Is there anyone knowing how?

1 Accepted Solution

Solla-topee

2025-06-18 08:41:54 - last edited 2025-06-18 08:45:48

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Re:Switch H265 to H264 on Tapo C212 for better compatible with NVR-Solution

2025-06-18 08:41:54 - last edited 2025-06-18 08:45:48

@chimdien

Hi,
Currently, there is no option on the Tapo app to change the video compression option. In your case, please send me(@Solla-topee) the camera's MAC address via private message.
Best Regards

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