Camera
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Подключаю камеру к приложению, все конектится нормально. Камера работает штатно. Через какое то время камера сбрасывается, приходится заного создавать сопряжение с приложением. Другие камеры работают нормально. Каие проблемы могут быть?
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Hi,
Usually, the Tapo cameras won't reset automatically. In your situation, please confirm the following information.
1. What's the camera's model number, firmware, and hardware version?
2. What's the LED status on the camera when it's working, such as solid green, flashing red, etc.?
3. How do you confirm the camera reset automatically? What's the LED status on the camera after the issue occurred? Has the camera disappeared from the Tapo app?
Best Regards
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Hi,
Usually, the Tapo cameras won't reset automatically. In your situation, please confirm the following information.
1. What's the camera's model number, firmware, and hardware version?
2. What's the LED status on the camera when it's working, such as solid green, flashing red, etc.?
3. How do you confirm the camera reset automatically? What's the LED status on the camera after the issue occurred? Has the camera disappeared from the Tapo app?
Best Regards
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- Report Inappropriate Content
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