P110 keeps losing pairing and going into pairing mode
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Hi, I'm experiencing some issues with my P110 smart plugs. All 6 of them keep randomly losing their pairing and go into pairing mode and I have to add them again and again. The issue keeps happening for the last month or two.
Did anyone experience something similar, and is there a fix?
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This seems to be a rare anomaly we recently found on the Tapo P110 V1 1.3.4. There is currently a beta firmware available with related optimizations for testing. If you're willing to give it a try, please send me your device's MAC address via private message.
Before the Upgrade:
(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!
(2) How to update the firmware of the Tapo devices on the Tapo App
(3) Firmware downgrade is not supported. When a new official version is released, updating it will overwrite the beta version.
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This seems to be a rare anomaly we recently found on the Tapo P110 V1 1.3.4. There is currently a beta firmware available with related optimizations for testing. If you're willing to give it a try, please send me your device's MAC address via private message.
Before the Upgrade:
(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!
(2) How to update the firmware of the Tapo devices on the Tapo App
(3) Firmware downgrade is not supported. When a new official version is released, updating it will overwrite the beta version.
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Thanks Wayne, appreciate it. I will send a message shortly with the MAC address of the six plugs I have.
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Beta firmware 1.3.4 Build 250527 Rel.110651 has been sent to your devices, you may check it later in the Tapo app and perform the update.
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Beta firmware 1.3.4 Build 250527 Rel.110651 has been sent to your device. You may check it later in the Tapo app and perform the update..
Before the Upgrade:
(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!
(2) How to update the firmware of the Tapo devices on the Tapo App
(3) Firmware downgrade is not supported. When a new official version is released, updating it will overwrite the beta version.
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@Wayne-TP same issue, should I try the beta firmware or claim for refund. seems the problem have been goin for months without official fix
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@Wayne-TP I've sent you private message.
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Beta firmware 1.3.4 Build 250527 Rel.110651 has been sent to your device. You may check it later in the Tapo app and perform the update.
Before the Upgrade:
(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!
(2) How to update the firmware of the Tapo devices on the Tapo App
(3) Firmware downgrade is not supported. When a new official version is released, updating it will overwrite the beta version.
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@Wayne-TP Im having the same problem, should i private message you device's my mac address?
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