Home Network Community > Wi-Fi Routers > 5GHZ won't show up on any Devices except my pc??
< Wi-Fi Routers

5GHZ won't show up on any Devices except my pc??

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

5GHZ won't show up on any Devices except my pc??

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
5GHZ won't show up on any Devices except my pc??
5GHZ won't show up on any Devices except my pc??
2025-07-24 17:40:32 - last edited 2025-08-04 01:37:53
Tags: #Network Connectivity #Installation #Firmware Update #OneMesh
Model: Archer AX3000  
Hardware Version: V4
Firmware Version: 1.1.2 Build 20241014 rel.59971(5553)

I’m facing an issue with my router’s 5GHz Wi-Fi. The 5GHz network doesn’t show up on any of my devices except my PC. I’ve already tried every setting in the Tether app, including changing channels, security settings, and channel widths, but the problem persists. The only time I can connect my phone to 5GHz is when I make a change to the Wi-Fi settings in the Tether app—then a pop-up appears allowing me to choose between 2.4GHz and 5GHz. However, once I turn my phone’s Wi-Fi off and back on, the 5GHz network disappears again. Interestingly, it works flawlessly on my PC. Could you please help me figure out what might be causing this issue? Thank you for your support!

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:5GHZ won't show up on any Devices except my pc??-Solution
2025-08-01 08:56:50 - last edited 2025-08-04 01:37:53

  @Joseph-TP 

 

changing channel width to 20/40/80MHZ and channel to 146 Fixed it, Thanks.

Recommended Solution
  0  
  0  
#5
Options
5 Reply
Re:5GHZ won't show up on any Devices except my pc??
2025-07-25 08:51:20

Hello @Vergil443 ,

Welcome to our community.

 

Have you changed wireless name and channel settings before?

 

Please try the troubleshooting steps below:

1. Check the WI-FI lights; if they are off, press the WI-FI/WPS button on the back of the router for about 5- 10 seconds until the lights flash, then confirm whether the WI-FI can be detected when the lights are stable.
2. If WI-FI lights are on, open the Tether App, go to More > Wi-Fi Settings, and make sure the 2.4G/5G network is enabled and not hidden.
3. If you are only seeing the 2.4GHz network (TP-Link_XXXX), not the 5GHz network (TP-Link_XXXX_5G), please disable the "Smart Connect" feature.
4. Check whether all your devices can't see the TP-LINK WI-FI, if only certain devices, update the driver or system on your wireless client device.
5. Try another Router with your wireless devices for a comparison.

 

 

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE400 V1 to Support IPv6 VPN, Wake On LAN, and More △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
  0  
  0  
#2
Options
Re:5GHZ won't show up on any Devices except my pc??
2025-07-25 11:13:14

  @Joseph-TP 

 

1. Wifi Lights are on and wifi is working 

2. Both 2.4ghz and 5ghz are enabled and not hidden

3. Smart connect is disabled as i explained in my post 5GHZ works fine and flawlessly on my PC and On Pc alone it wont show up in any other Devices my phones r 2x Iphone 16 Pro Max , Vivo x100 Pro and tvs are TCL C755 and A755 all these devices support 5G and i can see other 5Ghz wifis.

4. All my other devices see 2.4ghz only except my pc which sees 5ghz and works fine

5. The previous bnet 5g router i had i was able to connect all my devices on 5g and it showed on all the devices on which i cant see the tp link ax55's 5g

  0  
  0  
#3
Options
Re:5GHZ won't show up on any Devices except my pc??
2025-07-28 02:27:11 - last edited 2025-07-28 02:27:38

Hello@Vergil443 ,

Thank you for getting back to me.

 

Please change the wireless channel to another one. You may refer to Changing Channel and Channel Width on a TP-Link Router (new logo).
In addition, please change channel to avoid interference. For 5 GHz wireless client devices, adjust the 5GHz channel width to 80MHz or 40MHz, etc.

 

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE400 V1 to Support IPv6 VPN, Wake On LAN, and More △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
  1  
  1  
#4
Options
Re:5GHZ won't show up on any Devices except my pc??-Solution
2025-08-01 08:56:50 - last edited 2025-08-04 01:37:53

  @Joseph-TP 

 

changing channel width to 20/40/80MHZ and channel to 146 Fixed it, Thanks.

Recommended Solution
  0  
  0  
#5
Options
Re:5GHZ won't show up on any Devices except my pc??
2025-08-04 01:39:02

Hello@Vergil443 ,

I am so glad to hear that you resolved your issue.

Please feel free to contact us if you have further questions.

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE400 V1 to Support IPv6 VPN, Wake On LAN, and More △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
  0  
  0  
#6
Options

Information

Helpful: 0

Views: 1434

Replies: 5

Tags

Network Connectivity Installation Firmware Update OneMesh
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.